BENEDICT ISAAC
Distribution Service Specialist
Arepo,ogun state
Summary
Experienced with logistics coordination, ensuring efficient and timely distribution. Utilizes advanced knowledge of supply chain processes to maintain seamless operations. Track record of enhancing customer satisfaction through effective communication and problem resolution. Distribution professional with keen focus on operational efficiency and client satisfaction. Brings valuable experience in logistics and supply chain management. Highly collaborative team player known for adaptability and delivering consistent results. Skilled in inventory control and problem-solving.
Overview
1
1
Language
8
8
years of professional experience
Work History
Fleet Maintenance/ Logistics and Supply Chain
AB-InBev
Sagamu, Ogun State
01.2022 - 05.2025
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Tech Support
ABI
Lagos, Lagos
01.2025 - Current
- Liaised with IT department to ensure reliable tech support for all facility operations.
- Enhanced user experience by providing timely and effective tech support to students and faculty.
- Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the IT department.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Served as a liaison between customers and tech support teams when needed.
- Assisted in the creation of user-friendly tech support resources, improving overall user experience and satisfaction.
- Spearheaded training sessions for colleagues on various software applications and technology platforms, sharing valuable insights that ultimately supported collective learning objectives across team dynamics.
Assistant Manager
Dabak Pharmacy
Sagamu, Ogun State
01.2019 - 11.2021
- Led daily pharmacy operations, ensuring efficient workflow and adherence to regulatory standards.
- Mentored junior staff, enhancing team performance and customer service quality.
- Coordinated with healthcare providers to streamline prescription processing and enhance patient satisfaction.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Master of Science - Logistics and Supply Chain Management
Rome Business School
Lagos Nigeria 01-2024
Bachelor of Science - Psychology
University of Lagos
Lagos Nigeria 01-2021
Skills
ERP and warehouse management systems (SAP,
Supply chain and logistics knowledge
Transportation and distribution planning
Data entry and record management
Inventory management/Warehouse operations
Timeline
Tech Support
ABI
01.2025 - Current
Fleet Maintenance/ Logistics and Supply Chain
AB-InBev
01.2022 - 05.2025
Assistant Manager
Dabak Pharmacy
01.2019 - 11.2021
Master of Science - Logistics and Supply Chain Management
Rome Business School
Bachelor of Science - Psychology
University of Lagos