Irinyang Bulus
Agbara Lagos,Lagos
Summary
Dynamic Customer Care Attendant with a proven track record at Peace Reign Supermarket, enhancing customer satisfaction and fostering positive work environments. Excelled in using POS systems and demonstrating exceptional customer relationship management. Achieved notable improvements in service quality through strategic collaboration and adaptability.
Overview
2
2
Languages
Work History
Customer Care Attendant
Peace Reign Supermarket
- Implemented feedback from supervisors to continuously improve personal performance as a Customer Care Attendant.
- Collaborated with colleagues to develop strategies for optimizing the customer experience.
- Demonstrated adaptability by successfully handling diverse customer inquiries and maintaining a consistently high level of service quality.
- Promoted a positive work environment within the team by sharing best practices and supporting colleagues during peak hours.
- Enhanced customer satisfaction by promptly addressing concerns and providing solutions.
Assisted customers with product inquiries, resulting in increased sales and repeat business.
Education
Bachelor Of Science - Microbiology
Taraba State University
Taraba State04.2023
Skills
Knowledge trees
First Call resolution
Till counting
Documentation and reporting
POS systems expert
Money handling abilities
Receiving support
Report preparation
Service standard compliance
Customer Relationship Management
Timeline
Customer Care Attendant
Peace Reign Supermarket
Bachelor Of Science - Microbiology
Taraba State University