INUEONWI COMFORT EDET
Lagos,Nigeria
Summary
Customer-focused Receptionist and Administrative Support Professional experienced in hospitality, education, and retail environments. Delivered exceptional customer service and effective front desk operations through strong communication, problem-solving, and record management skills. Committed to contributing to organisational growth while fostering professional development.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Receptionist
NS Hotels and Suites
Lagos
2026.01 - 2026.06
- Welcome and attend to guests professionally.
- Manage reservations, check-ins, and check-outs.
- Respond to guest inquiries and complaints promptly.
- Maintain accurate guest records and daily reports.
- Improved guest satisfaction through prompt customer service.
Receptionist
Fooma Hotel Bar and Restaurant
Lagos
2025.01 - 2026.01
- Managed front desk operations and guest correspondence.
- Handled telephone calls and reservation requests.
- Coordinated with housekeeping and service teams.
- Processed payments and maintained transaction records.
- Contributed to smooth guest experience and efficient front office operations.
- Supported increased customer retention through professional service delivery.
Receptionist
Koko Hotels and Suites
Lagos
2024.01 - 2025.01
- Managed visitor registration and guest check-in procedures.
- Prepared daily occupancy and front desk reports.
- Resolved guest concerns and escalated issues when necessary.
- Maintained confidentiality of guest information.
- Recognized for reliability and professionalism.
- Ensured accurate documentation and customer records management.
Class Teacher
Garden of Destiny Montessori
Lagos
2023.01 - 2024.01
- Prepared lesson plans and delivered classroom instruction.
- Assessed student performance and maintained records.
- Promoted positive learning environments.
- Communicated student progress with parents.
- Improved student engagement through interactive teaching methods.
- Maintained organized academic records and reports.
Cashier
Twins Faja Supermarket
Ikotun, Lagos
2020.01 - 2020.01
- Processed customer transactions accurately.
- Balanced cash drawers and prepared daily sales reports.
- Assisted customers with inquiries and purchases.
- Maintained cleanliness and organization of checkout area.
- Achieved accuracy in cash reconciliation.
- Provided excellent customer service in a busy retail environment.
Class Teacher
Calm International School
Lagos
2018.01 - 2020.01
- Delivered engaging lessons across subjects to enhance student understanding.
- Implemented strategies to enhance student learning outcomes in the classroom.
- Managed classroom activities and student discipline to create a positive learning environment.
- Prepared assessments and evaluated performance.
- Built strong relationships with students and parents to foster trust and communication.
- Supported extracurricular and developmental activities.
Education
Nigeria Certificate in Education - NCE
Adeniran Ogunsanya College of Education
Lagos, Nigeria 2021.01 - 2023.01
Senior School Certificate Examination - SSCE
New Breed Lilies School
Ikotun, Lagos 2016.01 - 2018.01
Skills
- Front Desk & Reception Management
- Appointment scheduling
- Telephone & Email Communication
- Administrative support
- Cash Handling & POS Operations
- Guest relations
- Microsoft Office Suite
- Time Management & Multitasking
- Team Collaboration
- Adaptability
- Problem-solving
- Conflict resolution
- Communication skills
- Interpersonal skills
- Works under pressure
REFERENCES
- Emmanuel, Omoke, Eng., emmanuelomokejr@junior.com, +234 808 898 3092, Damerchant Global Trade Ltd
- Eromosele, Iyere, 08023453095
HOBBIES
Reading, Cooking, Travelling, and Meeting New People
Timeline
Receptionist
NS Hotels and Suites
2026.01 - 2026.06
Receptionist
Fooma Hotel Bar and Restaurant
2025.01 - 2026.01
Receptionist
Koko Hotels and Suites
2024.01 - 2025.01
Class Teacher
Garden of Destiny Montessori
2023.01 - 2024.01
Nigeria Certificate in Education - NCE
Adeniran Ogunsanya College of Education
2021.01 - 2023.01
Cashier
Twins Faja Supermarket
2020.01 - 2020.01
Class Teacher
Calm International School
2018.01 - 2020.01
Senior School Certificate Examination - SSCE
New Breed Lilies School
2016.01 - 2018.01