Summary
Overview
Work History
Education
Skills
Timeline
Generic

Innocent Chukwugozie Iroanya

Project Operations Manager|Head Of Operations|Administrative Manager/Assistant To The Board
Lagos

Summary

Energetic and proactive Head of Operations with a strong focus on efficiency, cost-effectiveness, and performance optimization. Skilled in driving profit growth by minimizing delays and enhancing team productivity. Experienced in developing and executing strategic operational plans, with advanced knowledge of corporate policies and regulatory compliance. A dedicated leader who promotes company culture and employee engagement. Seeking a long-term career opportunity with a reputable organization.

Overview

22
22
years of professional experience

Work History

Project Operations Manager

NCS Tank Cleaning Limited
10.2018 - Current
  • Support site operations from Head Office in sourcing for work materials, supplying backup information, etc.
  • Support site operations as may be requested by on-site personnel, management, or client.
  • Liaise with community representatives on the recruitment of community workers using community relations principles, guidelines and template.
  • Liaise with and give approval for auxiliary services onsite and ensure work-related issues are well managed.
  • Lead the project planning, negotiating, execution, monitoring, and evaluation of projects.
  • Ensure the implementation of established HSE and quality procedures and standard operating procedures (SOP).
  • Arrange for NCS Tank Cleaning top management travels such as booking of flights, airport pickup, hotel reservations, escort services both local and international.
  • Ordering/Procurement and tracking shipments and ensuring that shipments.
  • Oversee the insurances of all equipment and personnel
  • Oversee the raising of invoices for clients on milestone completion.
  • Receiving and processing invoices from suppliers for payment.
  • Receiving and responding to all banking issues such as the opening of new accounts with banks, confirmations etc.
  • Oversee the drawing of financial budgets/cash flow management.
  • Oversee the recruitment of new employees.
  • Performance appraisal of personnel.
  • Recommend and schedule personnel for training and courses when due or when necessary.
  • Handling documentation for registrations/renewals with government agencies like NUPRC, NMDPRA, NOSDRA, NIPEX, FIR, LIRS, Federal Ministry of Environment, Dun and Bradstreet etc.
  • Receiving and responding to all office correspondences.
  • Preparation of pre-qualification and tender documents for bidding on contracts in the oil and gas industry.
  • Supervise the day-to-day task assignments and performance for all team leaders and supervisors and all non-management personnel.
  • Oversee the general management and operations of the company.


Head of Operations

Nigeria Cleaning Service Limited
07.2021 - 01.2023

Proven track record of managing the full scope of operations for the company, overseeing multiple departments including janitorial services, sewage and waste management, logistics, and regional site operations.


Directed and coordinated activities of key personnel such as managers, supervisors, and special task teams to ensure smooth and efficient service delivery.


Managed the company’s vehicle fleet and ensured adequate staffing across all locations. Oversaw material distribution and equipment maintenance schedules, ensuring operational readiness at all times. Played a pivotal role in training and development, team leadership, and performance management across non-management staff.


Controlled procurement and inventory functions, approved local purchase orders, and ensured proper material allocation for routine and one-off projects.


Demonstrated strong team-building skills that drove both operational efficiency and employee satisfaction. Successfully implemented standard operating procedures and developed executive reporting systems, significantly enhancing decision-making and organizational performance.

Assistant Head of Operations

Nigeria Cleaning Service Limited
01.2021 - 06.2021

Provided key support in managing the Operations Department, including oversight of janitorial staff, the Special Task Team, and the Sewage and Waste Disposal Units.


Assisted in coordinating the company’s fleet of heavy-duty and operational vehicles. Ensured timely deployment of relief personnel to cover staffing shortfalls across all locations.


Oversaw the disbursement of monthly and quarterly materials, addressing supply gaps in both Lagos and up-country locations.


Maintained a schedule for the servicing and upkeep of operational equipment such as scrubbing machines, pressure washers, and scaffolds.


Acted as a central support link between the Head Office and field locations, ensuring performance targets were met.


Played a role in identifying training needs, recommending and scheduling staff for relevant courses.


Supervised daily task execution and monitored performance of team leaders, supervisors, and non-management staff to ensure high operational efficiency.

Assistant Project Operations Manager

NCS Tank Cleaning Limited
04.2016 - 09.2018
  • Oversee the general management and operations of the company.
  • Ensure the creation and implementation of a strategy designed to grow the business.
  • Coordinate the development of the key performance goals for functions and direct reports.
  • Provide direct management of key functional managers and executives in the business unit.
  • Ensure the development of tactical programs to pursue targeted goals and objectives.
  • Engage in key or targeted customer activities.
  • Oversee key hiring and talent development programs.
  • Evaluate and decide upon key investments in equipment and infrastructure.
  • Communicate strategy and results to top management and board.

Assistant to the Board/Administrative Manager

NCS Tank Cleaning Limited
10.2006 - 03.2015
  • Handled all office correspondences.
  • Handled all banking instruments, accounts monitoring/reconciliation, invoicing, etc.
  • Kept books of accounts and records for the company.
  • Handled documentation for registration with government agencies, corporate organizations, and registration within the oil and gas companies as a vendor.
  • Liaised, worked and gave instructions to external auditors, company secretaries, consultants, etc.
  • Responsible for project planning, execution, monitoring, and management.
  • Responsible for the drawing of financial quarterly budgets/cash flow management.
  • Preparation of pre-qualification and tender documents for bidding of contracts in the oil and gas industry, and daily office routine and assignments.
  • Logistics and operations for meetings, on-site mobilization/demobilization, etc.
  • Recruitment and training, front desk responsibilities and duties.
  • Procurement, sourcing, and exploring new markets for the company.

Accounts/Administrative Officer

HFP Engineering (Nigeria) Limited
11.2003 - 02.2005
  • Responsible for the monthly billing to clients and updating payments as well.
  • Accounts update and reconciliation of accounts with clients.
  • Preparation of invoices and receipts for clients on a periodic basis.
  • Posting into the ledger and other books of accounts.
  • Administrative duties assigned, and Cash/Cheques Lodgments.

Education

MBA - Human Resources Management

Lagos State University
Lagos State
04.2001 -

Bachelor of Science - Management

University of Calabar
Cross River State
04.2001 -

Diploma in Business Administration - Management

University of Calabar
Cross River State
04.2001 -

Skills

Communication Leadership Time Management Business Acumen Customer Relations Problem SolvingCritical Thinking and Decision MakingProject ManagementNegotiationTeam Collaboration Flexibility and PersistencePrioritizingMultitaskingConflict ResolutionInterpersonal Skills

Timeline

Head of Operations

Nigeria Cleaning Service Limited
07.2021 - 01.2023

Assistant Head of Operations

Nigeria Cleaning Service Limited
01.2021 - 06.2021

Project Operations Manager

NCS Tank Cleaning Limited
10.2018 - Current

Assistant Project Operations Manager

NCS Tank Cleaning Limited
04.2016 - 09.2018

Assistant to the Board/Administrative Manager

NCS Tank Cleaning Limited
10.2006 - 03.2015

Accounts/Administrative Officer

HFP Engineering (Nigeria) Limited
11.2003 - 02.2005

MBA - Human Resources Management

Lagos State University
04.2001 -

Bachelor of Science - Management

University of Calabar
04.2001 -

Diploma in Business Administration - Management

University of Calabar
04.2001 -
Innocent Chukwugozie IroanyaProject Operations Manager|Head Of Operations|Administrative Manager/Assistant To The Board