Energetic and proactive Head of Operations with a strong focus on efficiency, cost-effectiveness, and performance optimization. Skilled in driving profit growth by minimizing delays and enhancing team productivity. Experienced in developing and executing strategic operational plans, with advanced knowledge of corporate policies and regulatory compliance. A dedicated leader who promotes company culture and employee engagement. Seeking a long-term career opportunity with a reputable organization.
Proven track record of managing the full scope of operations for the company, overseeing multiple departments including janitorial services, sewage and waste management, logistics, and regional site operations.
Directed and coordinated activities of key personnel such as managers, supervisors, and special task teams to ensure smooth and efficient service delivery.
Managed the company’s vehicle fleet and ensured adequate staffing across all locations. Oversaw material distribution and equipment maintenance schedules, ensuring operational readiness at all times. Played a pivotal role in training and development, team leadership, and performance management across non-management staff.
Controlled procurement and inventory functions, approved local purchase orders, and ensured proper material allocation for routine and one-off projects.
Demonstrated strong team-building skills that drove both operational efficiency and employee satisfaction. Successfully implemented standard operating procedures and developed executive reporting systems, significantly enhancing decision-making and organizational performance.
Provided key support in managing the Operations Department, including oversight of janitorial staff, the Special Task Team, and the Sewage and Waste Disposal Units.
Assisted in coordinating the company’s fleet of heavy-duty and operational vehicles. Ensured timely deployment of relief personnel to cover staffing shortfalls across all locations.
Oversaw the disbursement of monthly and quarterly materials, addressing supply gaps in both Lagos and up-country locations.
Maintained a schedule for the servicing and upkeep of operational equipment such as scrubbing machines, pressure washers, and scaffolds.
Acted as a central support link between the Head Office and field locations, ensuring performance targets were met.
Played a role in identifying training needs, recommending and scheduling staff for relevant courses.
Supervised daily task execution and monitored performance of team leaders, supervisors, and non-management staff to ensure high operational efficiency.
Communication Leadership Time Management Business Acumen Customer Relations Problem SolvingCritical Thinking and Decision MakingProject ManagementNegotiationTeam Collaboration Flexibility and PersistencePrioritizingMultitaskingConflict ResolutionInterpersonal Skills