Imran Sayyed
Retail Operation Manager
Abu Dhabi
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
OPERATION MANAGER
CASH N CARRY AFRICA
08.2023 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Increased profit by streamlining operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Sr Store Manager
JUMBO ELECTRONICS
8 2019 - 07.2023
Channel Sales Manager, Store format
UDITEC PVT LIMITED
05.2018 - 07.2019
- Electronics - Furniture - Fashion Store format
- New 15 store project completed in 1 year.
- Developed customized sales plans for each channel partner, driving increased revenue.
- Enhanced partner relationships by providing regular training and support on products, services, and sales techniques.
- Increased channel partner sales by developing and implementing effective strategies.
- Developed solutions with partners to aid in winning new business.
Branch Manager
Spar Group
04.2015 - 04.2018
Store Manager
RELIANCE DIGITAL RETAIL LTD
09.2011 - 01.2015
Assistant Department Manager
Future Group Ezone Electronics
06.2008 - 04.2011
Senior Sales Executive
Spencer Retails
04.2006 - 06.2008
Sales Representative
Bajaj Home Appliances
11.2004 - 03.2006
Education
Bachelor of Business Commerce - Business Administration
CMJ University - CMJ
03.2010 - 05.2013
Skills
Training
Cost reduction strategies
Management information systems
Risk analysis and management
Budgeting and forecasting
P&L Management
New product introductions strategies
Operations Management
Problem-Solving
Customer Service
Performance monitoring
Process Improvement
Additionalinformation
Learn the New Thing and Trained the New Employee for future Growth, Worked On Multiple Software; SAP, RAM, MS RETAILS, D365 ,ORION SOFTWARE
Languages
English
Proficient
C2
Hindi
Proficient
C2
Marathi
Proficient
C2
Software
SAP
RAM RETALIX
ORION
Timeline
OPERATION MANAGER
CASH N CARRY AFRICA
08.2023 - Current
Channel Sales Manager, Store format
UDITEC PVT LIMITED
05.2018 - 07.2019
Branch Manager
Spar Group
04.2015 - 04.2018
Store Manager
RELIANCE DIGITAL RETAIL LTD
09.2011 - 01.2015
Bachelor of Business Commerce - Business Administration
CMJ University - CMJ
03.2010 - 05.2013
Assistant Department Manager
Future Group Ezone Electronics
06.2008 - 04.2011
Senior Sales Executive
Spencer Retails
04.2006 - 06.2008
Sales Representative
Bajaj Home Appliances
11.2004 - 03.2006
Sr Store Manager
JUMBO ELECTRONICS
8 2019 - 07.2023