Imoh Samuel
Lagos
Summary
Experienced Food Service Supervisor with proven ability to lead restaurant teams, coordinate daily operations and maintain high standards of food quality and customer service in fast-paced hospitality environments. Skilled in staff supervision, scheduling, food safety compliance, inventory monitoring and POS operations. Committed to improving service efficiency and guest satisfaction. Open to relocation and employer-supported work permits.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lounge Supervisor
BASK LAGOS
Lagos, Nigeria
01.2026 - Current
- Supervise front-of-house restaurant and lounge operations during assigned shifts.
- Coordinate service staff to ensure smooth food and beverage operations.
- Train new employees on service standards, safety procedures, and workplace policies.
- Resolve customer complaints professionally to maintain high guest satisfaction.
- Monitor POS transactions, daily sales reports, and cash reconciliation.
- Ensure compliance with food safety and sanitation standards.
Outlet Supervisor
GENESIS RESTAURANT
Lagos, Nigeria
05.2025 - 12.2025
- Supervised daily operations of a busy restaurant outlet serving high customer volumes.
- Led and coordinated a team of 10+ food service staff including servers, kitchen staff, and cashiers.
- Prepared staff work schedules to ensure adequate coverage during peak hours.
- Monitored food preparation and service to maintain hygiene and quality standards.
- Managed inventory levels and coordinated stock replenishment to avoid shortages.
- Handled POS systems, daily sales reconciliation, and cash handling procedures.
- Maintained efficient service operations and reduced customer wait times.
Education
B.Sc - Applied Botany (Ethnobotany)
University of Lagos
Lagos, Nigeria10-2023
Core Skills
- Food Service Supervision
- Staff Scheduling & Shift Coordination
- POS Systems & Cash Reconciliation
- Food Safety & Sanitation Compliance
- Customer Complaint Resolution
- Inventory Control & Stock Monitoring
- Staff Training & Onboarding
- Restaurant Operations Management
- Team Leadership
- Quality Control
Additional Strengths
- Strong communication and interpersonal skills
- Reliable and punctual with strong work ethic
- Able to work flexible shifts including evenings and weekends
- Comfortable working in multicultural environments
Certification
- Food Safety Certification
Accomplishments
- Best Supervisor Award, Genesis Restaurant — 2025
Languages
English
Bilingual or Proficient (C2)
Availability
Available for full-time employment (32–40 hours per week) and willing to relocate to Canada. Open to employer-supported LMIA sponsorship if required.
Timeline
Lounge Supervisor
BASK LAGOS
01.2026 - Current
Outlet Supervisor
GENESIS RESTAURANT
05.2025 - 12.2025
B.Sc - Applied Botany (Ethnobotany)
University of Lagos