Caring, Leadership, Swimming, and Travelling
IKENNA STANLEY UGWUDIKE
NURSING/ FLIGHT ATTENDANT
Lagos,Lagos
Summary
Energetic and first aid certified Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
1
1
Language
2
2
Certifications
4
4
years of post-secondary education
1
1
year of professional experience
Work History
Claims Executive
Salus trust limited (HMO)
Lagos Island, Lagos State
10.2020 - Present
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Interacted with Social Security Administration and other entities for timely processing and delivery of quality customer service and results.
- Determined proper course of action for claims processing.
- Documented and communicated timely claims information while supporting accurate outcomes.
Nursing Officer/Registered Nurse
Quickcare Hospitals,Egbeda ,Lagos State
Lagos Mainland, Lagos State
12.2019 - 08.2020
- Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
- Coordinated patient care services and managed clinical cost control.
- Maximized staff and patient protections by enforcing optimal disease prevention protocols.
- Designed and implemented standards of care for nursing and patient care.
- Provided direct nursing care to patients when personnel was short-staffed.
- Increased patient satisfaction scores by 752% within 24 hours
Education
High School Diploma - Flight Attendance
Universal School Of Aviation, Lagos State
Lagos State 02.2020 - 09.2020
High School Diploma - Nursing Science
College Of Nursing, Ihiala, Anambra State, Nigeria
Anambra State 10.2016 - 11.2019
Skills
Stress Tolerance
undefinedCertification
CPR, AED and Basic Life Support Certificate by American Heart Association -2019
Interests
Timeline
Claims Executive
Salus trust limited (HMO)
10.2020 - Present
High School Diploma - Flight Attendance
Universal School Of Aviation, Lagos State
02.2020 - 09.2020
Nursing Officer/Registered Nurse
Quickcare Hospitals,Egbeda ,Lagos State
12.2019 - 08.2020
High School Diploma - Nursing Science
College Of Nursing, Ihiala, Anambra State, Nigeria
10.2016 - 11.2019
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