Ikenna Ife
Delta,Delta Nigeria
Summary
Detail-oriented Verification Agent specializing in document analysis and fraud detection. Conducted thorough background checks and resolved discrepancies to enhance compliance and risk management. Prioritized tasks to ensure timely verifications while maintaining accurate records for audits. Strong analytical and collaborative skills contribute to effective outcomes.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Verification Agent
OPay Digital Services Limited.
Akure, Nigeria
2019.07 - 2022.02
- Verified user identities through document analysis and data comparison.
- Conducted thorough background checks to ensure compliance with company policies.
- Collaborated with team members to resolve discrepancies in user information.
- Verified user identities through document analysis and data comparison.
- Managed daily workloads by prioritizing tasks based on urgency and importance.
- Monitored and tracked the status of pending insurance verifications and authorizations.
- Reviewed and assessed user applications for potential risks and fraud indicators.
- Maintained detailed records of verification processes for auditing purposes.
Education
St Thomas Anglican Complihensive High School
Akure , NigeriaSkills
- Document analysis
- Data comparison
- Background checks
- Fraud detection
- Run a verify check on customer details on the field
- Data verification
Languages
English
First Language
Igbo
Proficient (C2)
C2
Yoruba
Proficient (C2)
C2
Hausa
Beginner (A1)
A1
Certification
- Opay Nigeria li
- Ife Ikenna Linus
- Verification Rider
- Staff ID NO: VB/OR/AK/V/00061
Affiliations
I graduated top 10% of my class while doing some sports and training under para-militry organization
My Experience in my past job at Opay as a verification agent officer taught me customer service and time management.. how to stay current and stronger..
I Volunteered as a tutor for underprivileged trainines
Everyday I do run marathon to build discipline
I Show Soft Skills.
Coaching walkout, parades and how to stay fitness to improved my communication and patience.
All these experiences helped me develop strong hardworking leadership abilities.
References
References available upon request.
Timeline
Verification Agent
OPay Digital Services Limited.
2019.07 - 2022.02
St Thomas Anglican Complihensive High School