Expand my knowledge in acquiring certificate courses like data analysis, project managements and venture into tech
Ijeoma Okoronkwo
CUSTOMER RELATION MANAGER/ACCOUNT MANAGER/TEACHER
Lagos
Summary
Highly motivated and dedicated individual with a robust educational background, diverse experience in teaching and administration, specialized skills in analytical chemistry and foreign exchange (FX) analysis, and a successful track record in sales and account management. I equally possess strong leadership and team management skills, along with effective communication and analytical abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Lead
FRNG LIMITED
01.2023 - Current
- Organize and coordinate team activities to ensure that goals and objectives are met
- Facilitate clear communication within the team and between the team and other departments
- Inspire and motivate team members to enhance productivity and job satisfaction
- Act as a point of contact for addressing and resolving conflicts within the team
- Monitor and evaluate team members' performance
- Provide constructive feedback and identify areas for improvement
- Make informed decisions in alignment with organizational goals
- Involve the team in decision-making processes when appropriate
- Identify the training needs of team members and work with HR or training departments to address those needs
- Oversee the planning, execution, and completion of projects
- Encourage knowledge sharing and cross-functional teamwork
- Provide regular updates and reports on the team's progress to upper management
- Communicate challenges, achievements, and recommendations for improvement.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
Senior Sales Account Manager
FRNG Limited
01.2020 - Current
- Created a training program for lower-level employees to increase sales and customer satisfaction
- Met or exceeded sales goals for monthly targets by bringing in new accounts and upselling new products to existing clients
- Collaborated with team lead and head of sales to determine company goals and translate goals to individual client needs.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Grade 5 teacher
Climor International School
01.2019 - 04.2019
- Implemented classroom management improvements to enhance class morale and engagement
- Planned lessons according to district standards to cover requirements and prepare for standardized tests
- Collaborated with administrators on classroom policies, management strategies, and discipline.
Proprietress and Tutor
Jay Tutors
Lagos
08.2018 - Current
- Prepared over 500 students for Jamb and WAEC who passed with distinctions
- Taught Chemistry to senior secondary and A 'level students
- Coordinated other tutors and administrative staff in my employ, to meet required standards
- Worked with seasoned educators and subject experts to create a unified learning scheme and evaluation style
- Collaborated with other tutors to schedule appointments with parents to discuss learners' progress and learning behavior
- Organized extra classes for weak students after discovering them.
Quality Assurance and Control
MaryJane Table Water
Umugaragu
01.2013 - 01.2014
- Conduct regular inspections and checks of the production line, equipment, and raw materials to ensure compliance with quality standards and specifications
- Perform chemical analysis on water samples to ensure product safety and quality
- Maintain accurate and detailed records of quality control tests, inspections, and results
- Prepare quality reports, including statistical data analysis, and present findings to management
- Create and update standard operating procedures (SOPs) for quality control processes.
Research Assistant
Michael Okpara University of Agriculture Umudike
Umuahia
01.2012 - 01.2015
- Conducted research on Chemical Composition of African Oil bean (pentaclethra macrophylla Bentham) Seed
- Collaborated with a team of researchers to design and perform experiments
- Analyzed and interpreted data, and presented findings at conferences.
CGC Government of Imo state
01.2012 - 01.2013
- Instructed students in the lab by teaching safety protocols for the proper use of chemicals and safe disposal of hazardous materials
- Calibrated and maintained lab pressure sensors, oxygen sensors, pH meters, and barometers
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Evaluated and revised lesson plans and course content to achieve student-centered learning
- Maintained current knowledge of chemistry and effective teaching methodologies
- Consulted with students individually and in groups to help students efficiently reach learning goals
- Designed and implemented a course curriculum that reflected the relevance of chemistry to the everyday world.
Research Assistant
National Root Crops Research Institute
Umudike
01.2012 - 01.2013
- Assisted in research projects related to Proximate composition of African Oil bean (pentaclethra macrophylla Bentham) Seed
- Conducted literature reviews, performed experiments, and analyzed data.
Part-time tutorial teacher
Alvan Ikoku Federal College of Education Owerri
Owerri
01.2010 - 12.2010
- Assisted in teaching undergraduate chemistry courses
- Assisted in course development and preparation of teaching materials.
Education
B.Sc Chemistry Education -
University of Nigeria
Nsukka, Enugu StateM.Sc. in Analytical Chemistry -
Michael Okpara University of Agriculture Umudike
Abia, Abia StateSkills
Scientific Writingundefined
Skills Highlights
- Administrative: Classroom management, Operations, task execution, process improvement, strategy implementation, and project support abilities.
- Communication Skills: Able to manage complex verbal and written communication challenges.
- Software Skills: Microsoft Office Suite (Word, Excel, and PowerPoint), Figma.
Research Works
- Ogbuagu M.N, Mgbachi I, Chisimkwo J (2017) Effect of the extent of fermentation of the proximate, mineral and vitamin compositions of African oil bean (pentaclethra macrophylla, bentham) seed .J.Chem.Soc.Nigeria, vol 42 (1) pp 68-74.
- M.N Ogbuagu, I.O. Ubani, V.U Ezenobi and I.Mgbachi (2018) Effect of Extent of Fermentation on the Amino Acid Composition of African Oil Bean (Pentaclethra macrophylla, Bentham ) Seed. J.Chem Soc.Nigeria, Vol 43, No.3,PP 613-620
- M.N Ogbuagu, A Okoyeagu, V.U Ezenobi, J.Nwogu and I.Mgbachi (2019). Effect of Fermentation level on the fatty acid and phytochemical Compostion of African Oil Bean (Pentaclethra macrophylla, Bentham) Seed. J.Chem.Soc. Nigeria, 44(5):825-832. 2021
Research
- Research Assistant, Michael Okpara University of Agriculture Umudike, Umuahia, Abia State, 2012, 2015, Conducted research on Chemical Composition of African Oil bean (pentaclethra macrophylla Bentham) Seed, Collaborated with a team of researchers to design and perform experiments, Analyzed and interpreted data, and presented findings at conferences
- Research Assistant, National Root Crops Research Institute, 2012, 2013, Assisted in research projects related to Proximate composition of African Oil bean (pentaclethra macrophylla Bentham) Seed, Conducted literature reviews, performed experiments, and analyzed data
Interests
Certification
Diploma certificate in Computer Applications/Desktop Publishing (2011) Alliance Francaise, Shell Camp Owerri
Timeline
Team Lead
FRNG LIMITED
01.2023 - Current
Senior Sales Account Manager
FRNG Limited
01.2020 - Current
Grade 5 teacher
Climor International School
01.2019 - 04.2019
Proprietress and Tutor
Jay Tutors
08.2018 - Current
Quality Assurance and Control
MaryJane Table Water
01.2013 - 01.2014
Research Assistant
Michael Okpara University of Agriculture Umudike
01.2012 - 01.2015
CGC Government of Imo state
01.2012 - 01.2013
Research Assistant
National Root Crops Research Institute
01.2012 - 01.2013
Part-time tutorial teacher
Alvan Ikoku Federal College of Education Owerri
01.2010 - 12.2010
B.Sc Chemistry Education -
University of Nigeria
M.Sc. in Analytical Chemistry -
Michael Okpara University of Agriculture Umudike
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