Summary
Overview
Work History
Education
Skills
Q I D
Personal Information
Accomplishments
Certification
Reading and writing, listening to inspiring messages
Timeline
Generic
IFIJEH GODFREY ASEIN

IFIJEH GODFREY ASEIN

customer service
Lagos ,Lagos

Summary

  • Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

15
15
years of professional experience
1
1
Certification

Work History

SALES REPRESENTATIVE

Jaguar Trading /Vodafone Telecommunication company
02.2024 - 03.2024
  • Exceeded sales targets through effective relationship with customers
  • Collaborated with team members to develop and implement strategic sales plans
  • Provided product demonstrations and training to clients to increase product knowledge and sales
  • Interacted with customers on products and services satisfaction via phone calls and visitation when necessary.

Customer Service And Online Marketing

TIP TOP Contracting, Trading & Hospitality
01.2023 - 01.2024
  • Resolved customer inquiries promptly, leading to high satisfaction ratings
  • Collaborated with team to streamline processes for improved efficiency and customer service
  • Utilized social media platforms to engage customers and increase services awareness.

Office Assistant

University Of Benin
01.2009 - 01.2014
  • Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
  • Strong organizational skills with ability to prioritize tasks and meet deadlines efficiently
  • Experience in managing office supplies, scheduling appointments, and providing administrative support.

Education

Effective Sales Skills -

Alison Online Course

Bachelor Of Science, Statistics With Computer Science -

University Of Benin
Benin City, Edo State

Ordinary Diploma in Electrical & Electronics Engineering -

Ondo State Polytechnic
Owo, Ondo State

Secondary School Certificate -

Brano High School
Benin City, Edo State

Primary School Certificate -

Osaije Primary School
Benin City, Edo State

Skills

  • Communication
  • Multitasking
  • Customer relations
  • Revenue Generation
  • Lead prospecting
  • Competitor research
  • Customer Retention
  • Client Service
  • Records Management
  • Sales closing
  • Sales expertise

Q I D

28156600590

Personal Information

  • Nationality: Nigeria
  • Marital Status: married

Accomplishments

  • Supervised team of 5 staff members.
  • Documented and resolved issues with sale which led to prospect patronage.
  • Achieved target through effective negotiation and hard work.
  • Resolved product issues through consumer testing.
  • Achieved result with the aid of teamwork and surpassing target.

Certification

Effective sales skills

Reading and writing, listening to inspiring messages

read sale and marketing books, listening to motivational talks and inspiring messages on self self development and personal growth.

Timeline

SALES REPRESENTATIVE

Jaguar Trading /Vodafone Telecommunication company
02.2024 - 03.2024

Customer Service And Online Marketing

TIP TOP Contracting, Trading & Hospitality
01.2023 - 01.2024

Office Assistant

University Of Benin
01.2009 - 01.2014

Effective Sales Skills -

Alison Online Course

Bachelor Of Science, Statistics With Computer Science -

University Of Benin

Ordinary Diploma in Electrical & Electronics Engineering -

Ondo State Polytechnic

Secondary School Certificate -

Brano High School

Primary School Certificate -

Osaije Primary School

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IFIJEH GODFREY ASEINcustomer service