IFEOMA ONUORAH
Calgary,Canada
Summary
Dedicated professional with expertise in mental health advocacy, crisis intervention, and emotional regulation strategies. Skilled in empathetic and professional interaction, handling confidential data, and coordinating staff to ensure seamless office management. Proficient in organising training sessions and educational workshops, utilising tools such as Microsoft Office Suite, ARCHIBUS, and PeopleSoft to optimise operations. Committed to fostering mental health support through impactful initiatives while maintaining exceptional customer service standards.
Overview
14
14
years of professional experience
2026
2026
years of post-secondary education
Work History
Clinical Program Support Coordinator
University of Calgary
06.2022 - 04.2025
- Company Overview: Veterinary Medicine
- Provide advanced administrative support for clinical training programs and faculty development
- Organize and coordinate educational events, workshops, and training sessions
- Handle confidential records, ensuring compliance with university policies
- Support students and faculty in navigating complex program requirements
- Veterinary Medicine
Administrative Support assistant
University of Calgary
01.2015 - 06.2022
- Company Overview: Facility Management
- Served as a liaison between departments, ensuring efficient workflow and communication
- Managed records, budgets, and scheduling for key university programs
- Provided customer support and handled conflict resolution professionally
- Facility Management
Office Administrator
RCCG House of Praise
11.2010 - 08.2011
- Provided executive-level administrative support for leadership staff
- Managed client relations, office logistics, and scheduling
- Assisted with event planning and community outreach initiatives
Education
Master of Arts - Counselling Psychology
Yorkville University
Human Resource Management Certificate - undefined
University of Calgary
Change Management Program Certificate - undefined
University of Calgary
Bachelor of Library and Information Science - undefined
Abia State University
Skills
- Active listening
- Crisis intervention
- Emotional regulation strategies
- Commitment to mental health advocacy and support
- Empathetic interaction
- Professional interaction
- Handling confidential data
- Office management
- Staff coordination
- Customer service
- Organizing training sessions
- Organizing educational workshops
- Microsoft Office Suite
- ARCHIBUS
- PeopleSoft
Affiliations
- Canadian Counselling and Psychotherapy Association (CCPA), Student Member
- Association for Humanitarian Services, Assistant Director, 2024-2026
Custom
- Mental Health Volunteer (Seeking Opportunities), Actively pursuing volunteer positions in crisis support, suicide prevention, and community mental health services to gain direct experience in client care and crisis intervention.
- Community Engagement & Youth Mentorship, Passionate about advocating for mental health awareness and providing support to individuals navigating emotional challenges. Looking to contribute to peer support programs, crisis lines, or mental health advocacy initiatives.
Timeline
Clinical Program Support Coordinator
University of Calgary
06.2022 - 04.2025
Administrative Support assistant
University of Calgary
01.2015 - 06.2022
Office Administrator
RCCG House of Praise
11.2010 - 08.2011
Human Resource Management Certificate - undefined
University of Calgary
Change Management Program Certificate - undefined
University of Calgary
Bachelor of Library and Information Science - undefined
Abia State University
Master of Arts - Counselling Psychology
Yorkville University
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