Motivated professional with a track record as an administrator, I am committed to providing top-notch support to executives, helping to improve workflow and organizational operations.
Hi, I’m
Ifeoma Jeff Ofuani
Orile, Agege
Summary
Overview
12
years of professional experience
Work History
Church of God Mission(Church4real)Lagos, Nigeria
Teen Coordinator
01.2021 - 12.2023
Job overview
- Orchestrated educational and career guidance programs for teenagers
- Aided in holistic development through effective mentorship.
- Created lesson plans and facilitated workshops related to youth development topics.
- Encouraged positive behavior among participants by modeling appropriate social skills.
Royal Faboh
Human Resources Assistant
03.2018 - 11.2023
Job overview
- Managed day-to-day HR functions, improving overall efficiency
- Documented and reported on personnel matters, enhancing transparency
- Coordinated meetings, training, and surveys, ensuring smooth operations
- Conducted initial orientation for new hires, facilitating smooth onboarding
- Conducted exit interviews, providing insights for organizational improvement
- Fostered a positive working environment through effective leadership
- Improved data accuracy by compiling and updating employee files
- Enhanced employee satisfaction by addressing HR issues promptly.
Sidmach Technologies Nigeria Ltd
Customer Service Representative
03.2016 - 01.2018
Job overview
- Delivered exceptional customer service, enhancing company reputation
- Resolved complex issues with professionalism, ensuring efficient support
- Improved customer satisfaction through expert issue resolution
- Translated client requirements into project briefs thereby improving services
- Worked closely with other departments and end users to ensure compatibility.
Sidmach Technologies Nig Ltd
Front Desk Administrator
02.2012 - 03.2016
Job overview
- Supported nationwide e-registration for JAMB, NYSC, and WAEC
- Managed high volumes of communications efficiently via chat, phone and emails
- Prepared and edited correspondence, reports, and presentations
- Improved operational efficiency by organizing digital files
- Successfully managed visitor operations
- Effectively coordinated facility management team activities
- Volunteer Experience
Education
University of LagosLagos, Nigeria
M.Ed. from Guidance and Counselling
08.2013
University Overview
Delta State UniversityAbraka, Nigeria
B.Sc. from Home Economics
08.2007
University Overview
Skills
- HR Management
- Vendor Negotiation
- Meeting Coordination
- Budget Management
- Payroll Assistance
- Inventory Management
- Recruitment Support
- Strategic Planning
- Customer Service Excellence
- Leadership
- Issue Resolution
- Document Preparation
Timeline
Teen Coordinator
Church of God Mission(Church4real)
01.2021 - 12.2023
Human Resources Assistant
Royal Faboh
03.2018 - 11.2023
Customer Service Representative
Sidmach Technologies Nigeria Ltd
03.2016 - 01.2018
Front Desk Administrator
Sidmach Technologies Nig Ltd
02.2012 - 03.2016
University of Lagos
M.Ed. from Guidance and Counselling
Delta State University
B.Sc. from Home Economics
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