Ifeoluwa Abraham Ajayi
8, oyebola street off Akinyemi way ring road Ibadan ,Oyo, Nigeria
Summary
I am committed and dedicated Customer Care Officer with a passion for fostering positive customer experiences within the agricultural sector. I use strong communication skills and knowledge to ensure exceptional customer satisfaction, and drive operational effectiveness. I am Seeking to contribute expertise in customer service and agricultural practices to contribute to client relationships and support the growth of your organization
Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly.
Resourceful Intern known for high productivity and efficient task completion. Specialize in data analysis, project management, and digital marketing strategies. Excel in teamwork, adaptability, and problem-solving to deliver exceptional results.
Motivated intern with background in project management and research. Gained practical experience through hands-on roles, demonstrating capabilities in problem-solving, teamwork and adaptability. Demonstrated strong communication skills and ability to create impactful contributions to team projects. Possess diligence, quick-learning abilities, and commitment to achieving company goals.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Retail Sale Intern
Keystone Bank
Abayomi layout iwo road Ibadan , Nigeria
12.2025 - Current
- Assisted team in organizing project documentation and maintaining records.
- Coordinated schedules for team meetings and tracked action items.
- Conducted research to support ongoing projects and initiatives.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
MTN router installation
MTN, Huawei Nigeria
Lagos , Nigeria
08.2025 - 11.2025
- Operated routers to ensure precise cutting and shaping of materials.
- Maintained equipment and performed routine checks for optimal performance.
- Collaborated with team members to streamline production processes and workflows.
- Assisted in training new employees on equipment usage and safety procedures.
- Followed safety protocols to prevent accidents and injuries in the work area.
- Communicated with supervisors regarding any equipment malfunctions or needs.
- Monitored inventory levels of materials required for routing operations.
Quality Control Chemist
Yale foods
Oluyole industrial estate Ibadan , Nigeria
04.2024 - 08.2025
- Conducted routine quality tests on food products for compliance with safety standards.
- Analyzed chemical properties of ingredients to ensure product consistency and quality.
- Documented test results and findings in compliance with regulatory requirements and company policies.
- Assisted in developing standard operating procedures for quality control processes.
Customer Service Representative
Adejare farms
Off Oshogbo-Ibadan expressway Ibadan , Nigeria
08.2017 - 09.2018
- Supported day-to-day farm operations by performing various tasks such as feeding animals, cleaning pens, and maintaining farm equipment.
- Assisted with planting, cultivating, and harvesting crops, following established procedures and safety protocols.
- Supported farm management in administrative tasks such as recordkeeping, inventory management, and data entry.
- Processed orders accurately using the company's order management system.
- Maintained in-depth knowledge of farm products to provide informed recommendations.
- Collaborated with team members to improve customer service processes and workflows.
- Educated customers on proper product usage and care instructions for optimal results.
- Answered customer inquiries and provided accurate information regarding products and services.
Farm Assistant
Zartech farms
7up road, off Oluyole industrial estate Ibadan., Nigeria
05.2015 - 07.2016
- Collaborated with horticulture specialists and farm management to plan and execute crop rotation, soil management, and pest prevention strategies.
- Participated in farm-related administrative tasks including inventory management, record-keeping, and customer service as needed.
- Demonstrated a commitment to sustainable horticultural practices, including water conservation, organic fertilization, and integrated pest management.
- Worked effectively as part of a team, communicating openly and proactively to ensure the smooth operation of horticultural activities and farm maintenance.
- Monitored livestock health, providing timely care and reporting issues to management.
- Operated farm machinery effectively, enhancing productivity across various tasks.
- Provided animal care services including feeding, cleaning stalls, trimming hooves, administering medications.
- Performed daily maintenance tasks on farm vehicles and machinery.
- Collected eggs from chicken coops on a daily basis.
- Calculated fertilizer needs based on soil test results.
- Administered vaccinations to animals according to veterinary protocols.
- Tested soil samples for nutrient content analysis.
Farm Attendant
End-Time Horticultural Garden
Opposite St Paul cathedral, Gada, odo-ona, Nigeria
03.2014 - 09.2014
- Provided exceptional customer service and support to farmers and agricultural clients, addressed inquiries, concerns, and orders promptly and professionally.
- Utilized strong communication skills to liaise between customers and various departments, ensured seamless coordination and resolution of issues.
- Maintained detailed records of customer interactions, inquiries, and transactions using CRM system, facilitated efficient follow-up and communication with clients.
- Processed orders accurately and efficiently, verifying product availability, pricing, and delivery schedules to meet customer requirements.
- Monitored plant health and reported issues to management promptly.
- Operated gardening equipment for planting and maintenance tasks.
- Collaborated with team members to prepare for community events and workshops.
- Coordinated inventory of plants, supplies, and equipment efficiently.
- Cleaned work areas and equipment at the end of each shift.
- Monitored main areas to replenish inventory items when supplies ran low.
- Eliminated safety hazards, removed soiled items, and collected trash from customer areas.
- Resolved customer issues to maintain high standards of customer satisfaction.
Education
National Youth Service Corps Certificate - Agricultural Production Technology
National Youth Service Corps
Oshogbo, Osun state , Nigeria 11.2022 - 11.2023
Higher National Diploma - Agricultural Production Technology
FEDERAL COLLEGE OF AGRICULTURE
Apata,Ibadan, Nigeria 04.2019 - 09.2022
National Diploma - Agricultural Production Technology
FEDERAL COLLEGE OF AGRICULTURE
Apata, Ibadan , Nigeria 04.2015 - 09.2017
Skills
- Microsoft Suite
- Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Office
- CRM software
- Research analysis
- Quality control
- Compliance documentation
- Customer relationship management
- Tech-Savvy
References
Available upon request.
Languages
English
Advanced
C1
Afrikaans
Proficient
C2
Timeline
Retail Sale Intern
Keystone Bank
12.2025 - Current
MTN router installation
MTN, Huawei Nigeria
08.2025 - 11.2025
Quality Control Chemist
Yale foods
04.2024 - 08.2025
National Youth Service Corps Certificate - Agricultural Production Technology
National Youth Service Corps
11.2022 - 11.2023
Higher National Diploma - Agricultural Production Technology
FEDERAL COLLEGE OF AGRICULTURE
04.2019 - 09.2022
Customer Service Representative
Adejare farms
08.2017 - 09.2018
Farm Assistant
Zartech farms
05.2015 - 07.2016
National Diploma - Agricultural Production Technology
FEDERAL COLLEGE OF AGRICULTURE
04.2015 - 09.2017
Farm Attendant
End-Time Horticultural Garden
03.2014 - 09.2014