Hi, I’m
Ifeoluwa Ogun
Magodo,Lagos
Summary
Organized and detail oriented sales administration professional with extensive experience supporting high-performing sales teams. Completed tasks promptly and accurately to aid department productivity. Liaised professionally with staff and clients to facilitate smooth, open communication channels.
Overview
11
years of professional experience
1
Certification
Work History
ASUS GLOBAL PTE LTD Remote
Sales administrator
03.2020 - Current
Job overview
- Preparing weekly reports for ESA sales team using data analysis tools.
- Delivering outstanding administrative support for smooth sales operations.
- Updating company's CRM regularly, enabling accurate tracking of leads and customers.
- Facilitated recruitment and management of external sales force.
- Liaising between ESA sales team and Headquarters to provide effective communication of information
- Onboarding of new distributors and vendors
- Registration and providing log in access for external sales force on company's sales app
- Responsible for claims management, promotions management and ensuring efficient resolution of issues while driving successful promotional programs
- Managing and tracking sell in, sell out and internal reports such as PSI, Supply chain control tables, target trackers and monitoring retailer and distributor account inventories and sales numbers.
- Timely processing of rebate and sellout support credit notes for partners and distributors, reducing processing time by over 70%.
- Improved customer satisfaction by handling all sales queries swiftly and efficiently.
- Ensuring prompt placement of customers orders and following up with factory to ensure timely shipment while sending regular production update and shipment reports to customers
Mo’s Place Ltd ( Jumia Nig. Logistics Franchise)Magodo, Lagos
Logistics administrator
10.2017 - 02.2020
Job overview
- Managed the dispatch of over 100 orders per day
- achieved successful delivery of 98% of daily orders
- Maintained accurate records, ensuring transparency in processes.
- Improved inventory management with regular audits and stock updates using Hub management software(HMT)
- Resolved logistical issues promptly, minimizing disruptions in operations.
- Managed transportation schedules to ensure prompt deliveries.
- Participated in logistics strategy meetings, offering insightful input.
- Organized training sessions for new employees on logistics protocols and procedures.
- Audited inventory levels to facilitate restocking processes.
- Generated logistics reports for analysis and decision-making.
- Prepared logistics documentation, including shipping manifests and customs clearance forms.
- Advised on transport types, routes and schedules to improve operational efficiency.
- Updated inventories with accurate stock movement data for correct, current records.
- Monitored logistical expenses to keep operating costs low.
Asus Global PTE LTDRemote, Singapore
Sales assistant
08.2015 - 09.2016
Job overview
- Provided effective back Office Support for Sales and Marketing Team
- Prepared Quarterly sales and marketing budget for Nigeria and Kenya
- Prepared and analyzed weekly, monthly and quarterly sell-out and inventory reports
- Processed of Distributor credit notes and Vendor payments
- · Booked customer orders and sent shipment report updates
- · Prepared Competitors Price Survey Analysis
- Collaborated effectively with team members to meet sales targets.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Eye foundation hospitalVictoria Island, Lagos
Customer service officer
09.2013 - 07.2015
Job overview
- Promoted a welcoming atmosphere, leading to increased return customers
- Utilized IHMS customer relationship management software to register patients and record detailed patient information.
- Utilised strong communication skills for handling customer complaints effectively.
- Conducted regular follow-up calls for improved customer retention rates.
- Improved customer satisfaction by providing prompt and efficient service.
- Assisted colleagues during peak hours, ensuring overall productivity of the team.
- Responded to customer requests with friendly, knowledgeable service and support.
- Responded to customer queries and provided excellent customer service.
- Recorded and processed customer data accurately.
- Maintained up-to-date knowledge about products and services, assisting in informed decision making.
Education
CouseraOnline
Google data analytics certification from Data Analysis
02.2025
ISC2Online
CC from Cyber Security
12.2023 - 12.2023
University of IbadanNigeria
Bachelor of Science from Political science
09.2007 - 06.2011
Skills
- Administrative support
- Effective Communication
- Record keeping and sales reporting
- Time management, multitasking and adaptability
Languages
English
Fluent
Affiliations
- Cooking
- Board games
Accomplishments
· Faculty of the Social Sciences Dean’s Honours Award for Excellence in Scholarship, University of Ibadan
Certification
ISC2 certified in Cyber Security
References
References available upon request.
Timeline
Cousera
Google data analytics certification from Data Analysis
02.2025
ISC2
CC from Cyber Security
12.2023 - 12.2023
Sales administrator
ASUS GLOBAL PTE LTD
03.2020 - Current
Logistics administrator
Mo’s Place Ltd ( Jumia Nig. Logistics Franchise)
10.2017 - 02.2020
Sales assistant
Asus Global PTE LTD
08.2015 - 09.2016
Customer service officer
Eye foundation hospital
09.2013 - 07.2015
University of Ibadan
Bachelor of Science from Political science
09.2007 - 06.2011
ISC2 certified in Cyber Security
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