Ifechukwu Okonkwo
Maintenance Supervisor
Enugu
Summary
Dynamic Maintenance Supervisor at Ultimate Bakery with a proven track record in personnel management and quality assurance. Enhanced team efficiency through strategic training and continuous improvement initiatives, resulting in increased customer satisfaction. Expert in optimizing workflows and maintaining compliance, while fostering strong relationships to drive revenue growth.
Overview
5
5
years of professional experience
Work History
Maintenance Supervisor
Ultimate Bakery
Odume Obosi, Anambra State
2019.01 - 2024.06
- Trained new employees on operational procedures, enhancing team efficiency and productivity.
- Monitored equipment performance, identifying maintenance needs to minimize downtime and optimize workflow.
- Coordinated inventory management processes to maintain adequate supply levels and reduce waste.
- Supervised daily production operations to ensure compliance with safety standards and quality control measures.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Coordinated project workflows for departments.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Oversaw loading and unloading of packages in warehouse.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Cultivated professional working relationships with peers and supervisors.
- Supervised ongoing daily production phases.
- Oversaw factory personnel scheduling.
Education
Higher National Diploma (HND) - Business Administration And Management
Institute of Management And Technology, Enugu(IMT)
Enugu 2021-12
Skills
Personnel management
Quality assurance
Adaptability
Continuous improvement
Time management abilities
Work area inspection
Timeline
Maintenance Supervisor
Ultimate Bakery
2019.01 - 2024.06
Higher National Diploma (HND) - Business Administration And Management
Institute of Management And Technology, Enugu(IMT)