Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
IFEANYI JUAESE  FIDELIS

IFEANYI JUAESE FIDELIS

Doha,Qatar

Summary

I am a dedicated and reliable housekeeper and general cleaner with 3 years of working experience in Lilygate Hotel, Lagos, Nigeria, maintaining cleanliness and organization in residential and working environments, organizing tasks, and ensuring a neat and welcoming living space. Seeking a position as a housekeeper to contribute to a clean and comfortable home or working environment for clients or customers

Overview

5
5
years of professional experience
11
11
years of post-secondary education

Work history

House keeping maintenance

Lilygate Hotel
Lagos, Nigeria
02.2020 - 04.2023
  • Governed dining area with natural leadership talents, balancing guest and business needs.
  • Documented guest reservations and preferences, communicating changes to restaurant staff using UpMenu.
  • Prepared dining room for special functions.
  • Provided receipts and invoices and collected payments from customers.
  • Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
  • Coordinated reservations and seating arrangements for optimal customer flow.

House keeping maintenance

Legend Hotel
Lagos, Nigeria
03.2018 - 01.2022
  • Provided guests with menus and recommended specials.
  • Documented guest reservations and preferences, communicating changes to restaurant staff using UpMenu.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drinks orders.
  • Coordinated reservations and seating arrangements for optimal customer flow.
  • Maintained strict attention to safety and hygiene to safeguard guest wellbeing.

Education

Higher National Diploma - Biochemistry

Federal Polytechnic Nekede
Imo/ Nigeria
02.2014 - 05.2020

Lilmark Secondary School
Benin City, Edo/ Nigeria
09.2006 - 06.2011

Skills

  • cleaning expertise: Proficient in using various cleaning tools and equipment, including vacuum cleaners and mops Brooms and cleaning solutions demonstrated ability to efficiently clean and sanitize surfaces and floors
  • Attention to details: Meticulously approach cleaning, ensuring every area is thoroughly cleaned and no detail is overlooked exceptional organizational skills to maintain cleanliness and orderliness in living Spaces
  • Time management: efficient in managing time and prioritizing tasks to complete them within designated time frame; able to work independently with minimal supervision while maintaining high qualities standards
  • Communication: excellent verbal and written communication skills to understand client preferences, follow instructions, provide exceptional customer service, and work collaboratively with the members to achieve desired outcomes
  • Physical stamina: capable of Performing physical demanding tax including lifting heavy object bending and standing for extended periods able to work in fast paste environment why maintaining a high level of energy and productivity

Languages

English
Fluent
Basic Arabic
Beginner

Timeline

House keeping maintenance

Lilygate Hotel
02.2020 - 04.2023

House keeping maintenance

Legend Hotel
03.2018 - 01.2022

Higher National Diploma - Biochemistry

Federal Polytechnic Nekede
02.2014 - 05.2020

Lilmark Secondary School
09.2006 - 06.2011
IFEANYI JUAESE FIDELIS