IFEANYI JUAESE FIDELIS
Doha,Qatar
Summary
I am a dedicated and reliable housekeeper and general cleaner with 3 years of working experience in Lilygate Hotel, Lagos, Nigeria, maintaining cleanliness and organization in residential and working environments, organizing tasks, and ensuring a neat and welcoming living space. Seeking a position as a housekeeper to contribute to a clean and comfortable home or working environment for clients or customers
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work history
House keeping maintenance
Lilygate Hotel
Lagos, Nigeria
02.2020 - 04.2023
- Governed dining area with natural leadership talents, balancing guest and business needs.
- Documented guest reservations and preferences, communicating changes to restaurant staff using UpMenu.
- Prepared dining room for special functions.
- Provided receipts and invoices and collected payments from customers.
- Resolved guest and employee complaints, maintaining customer satisfaction and workforce effectiveness.
- Coordinated reservations and seating arrangements for optimal customer flow.
House keeping maintenance
Legend Hotel
Lagos, Nigeria
03.2018 - 01.2022
- Provided guests with menus and recommended specials.
- Documented guest reservations and preferences, communicating changes to restaurant staff using UpMenu.
- Monitored front entrance for new guests while assisting servers by taking and delivering drinks orders.
- Coordinated reservations and seating arrangements for optimal customer flow.
- Maintained strict attention to safety and hygiene to safeguard guest wellbeing.
Education
Higher National Diploma - Biochemistry
Federal Polytechnic Nekede
Imo/ Nigeria 02.2014 - 05.2020
Lilmark Secondary School
Benin City, Edo/ Nigeria 09.2006 - 06.2011
Skills
- cleaning expertise: Proficient in using various cleaning tools and equipment, including vacuum cleaners and mops Brooms and cleaning solutions demonstrated ability to efficiently clean and sanitize surfaces and floors
- Attention to details: Meticulously approach cleaning, ensuring every area is thoroughly cleaned and no detail is overlooked exceptional organizational skills to maintain cleanliness and orderliness in living Spaces
- Time management: efficient in managing time and prioritizing tasks to complete them within designated time frame; able to work independently with minimal supervision while maintaining high qualities standards
- Communication: excellent verbal and written communication skills to understand client preferences, follow instructions, provide exceptional customer service, and work collaboratively with the members to achieve desired outcomes
- Physical stamina: capable of Performing physical demanding tax including lifting heavy object bending and standing for extended periods able to work in fast paste environment why maintaining a high level of energy and productivity
Languages
English
Fluent
Basic Arabic
Beginner
Timeline
House keeping maintenance
Lilygate Hotel
02.2020 - 04.2023
House keeping maintenance
Legend Hotel
03.2018 - 01.2022
Higher National Diploma - Biochemistry
Federal Polytechnic Nekede
02.2014 - 05.2020
Lilmark Secondary School
09.2006 - 06.2011
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