

Motivated and customer-focused professional with hands-on experience in administrative support, client service, laboratory operations, and private tutoring in Science subjects. Demonstrates strong communication skills, analytical thinking, and proficiency in MS Office Suite (Word, Excel, PowerPoint) and computer graphics, leveraging a balanced mix of technical proficiency, instructional insight, leadership experience, and operational efficiency. Skilled in managing customer inquiries, processing documentation, and maintaining organized workflows in fast-paced environments. Adept at supporting both operational and academic functions through clear coordination, problem-solving, and efficient task execution. Committed to delivering excellent service, fostering positive client relationships, and contributing to organizational excellence.
• Handled customer inquiries via phone, email, and in person, ensuring timely and professional responses.
• Processed reservations, payments, and travel documentation using digital booking systems.
• Resolved customer issues and schedule changes efficiently to maintain client satisfaction.
• Built and maintained positive client relationships to encourage repeat business and referrals.
• Assisted clients with domestic and international flight bookings, travel itineraries, and fare options.
• Assess students’ strengths, weaknesses, learning styles, and academic goals.
• Develop individualized lesson plans based on curriculum requirements and student needs.
• Teach core subjects such as Mathematics, English, Science, and/or other specialized topics.
• Explain complex concepts in simplified and relatable ways.
• Provide homework assistance, revision support, and exam preparation.
• Track and evaluate student progress through regular assessments.
• Maintain clear communication with parents/guardians regarding student performance.