IFEANYI IWUCHUKWU
MILE 3 DIOBU, PORT-HARCOURT,Nigeria
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Demonstrates adaptability to different situations.
Overview
13
13
years of professional experience
Work History
Manager of Operations
Migati Empire Limited
Port Harcourt, Nigeria
01.2020 - Current
- Investigated customer complaints related to product and service quality or delivery issues.
- Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
- Monitored team progress towards achieving milestones set forth in project plans.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Surveyor Assistant
Ministry of Lands, Survey and Housing
Abakaliki, Nigeria
12.2015 - 10.2016
- Attended meetings with clients to discuss progress of assigned tasks or projects.
- Maintained records of data collected onsite, including measurements, photographs and sketches.
- Checked plans, specifications and legal descriptions against existing conditions in the field.
- Ensured that all equipment used is calibrated properly before use.
- Assisted surveyors in field work such as boundary surveys, topographic surveys and construction layout surveys.
- Utilized GIS software to compile and capture resource data from various maps, following specific data set guidance to achieve optimal results.
- Delegated assignments and coordinated work of junior team members.
GIC Consociates Limited
Sales representatives
Lagos, Nigeria
01.2012 - 10.2015
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated equipment and machinery according to safety guidelines.
- Worked with cross-functional teams to achieve goals.
Education
Bachelor of Science - B.Sc in Surveying & Geo-informatics
Imo State University
Imo State09-2013
Skills
- Safety procedures
- Time management
- Goal setting
- Decision-making
- Analytical thinking
- Budget management
- Customer service
- Inventory management
- Workflow optimization
- Risk management
- Data analysis
- Task delegation
- Problem-solving
- Project management
- Performance monitoring
- Quality assurance
- Emergency response
Languages
English, Igbo
First Language
Hobbies
- Football
- Traveling
- Surfing Internet
Vocational trainings and Commendations
- NATIONAL EMERGENCY MANAGEMENT AGENCY: Humanitarian Service participation 2016
- NATIONAL ENVIRONMENTAL STANDARDS AND REGULATIONS ENFORCEMENT AGENCY: Commendation Letter 2016
- ALPHA & OMEGA ENGINEERING (NIG) LTD: Road and Building construction supervision 2015/2016
Timeline
Manager of Operations
Migati Empire Limited
01.2020 - Current
Surveyor Assistant
Ministry of Lands, Survey and Housing
12.2015 - 10.2016
GIC Consociates Limited
Sales representatives
01.2012 - 10.2015
Bachelor of Science - B.Sc in Surveying & Geo-informatics
Imo State University