IdongesitAbasi Eyoh
Medical Doctor
Summary
Knowledgeable and dedicated customer service professional with extensive experience in sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Intake Case Manager
Justpoint
New York
01.2022 - 09.2022
- I was the first line of contact for the company, responsible for:
- Communicating with victims of medical malpractice and negligence and helped them navigate options and possible outcomes in their search for justice
- Analyzed potential medical malpractice and negligence cases to determine case validity
- Worked in collaboration with legal professionals and offered advice based on medical knowledge and clinical experience
- Offered training and supervision to potential intake managers
- Offered counselling to victims of medical malpractice and negligence as well as personal injury such as sexual assault on non-legal options that can be pursued
Customer Service Manager
Pain Physicians New York
New York
09.2021 - 01.2022
- Helped develop monthly schedules and assignments.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Referred patients to appropriate team members, community agencies and organizations to meet treatment needs.
- Maintained customer information database
- Helped resolve patient's insurance and pharmaceutical complaints
Education
Doctor Of Medicine - Medicine And Surgery
Vinnytsia National Medical University
Ukraine 09.2015 - 06.2021
Bachelor of Science - Plant Science And Biotechnology
University Of Port Harcourt
Nigeria 09.2010 - 08.2014
Skills
Leadership
Knowledge of online calendars and scheduling(Google Calendar/outlook)
Time management
Manual Dexterity
Interviewing skills
Excellent phone, email and instant communication skills
Proficient in [desktop sharing, cloud services, VoIP, MS Office]
Writing, reading, graphic designing and content creation
Writing and reading is my peaceful place. Writing helps me with thought clarity while reading helps to build my vocabulary. I recently fell in-love with graphic designing, It is an evolving skill and one I'm glad to be a part of. Content creation comes naturally to me as I love to describe myself as a sanguine with many worlds.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Either write something worth reading or do something worth writing.
Benjamin Franklin
Timeline
Intake Case Manager
Justpoint
01.2022 - 09.2022
Customer Service Manager
Pain Physicians New York
09.2021 - 01.2022
Doctor Of Medicine - Medicine And Surgery
Vinnytsia National Medical University
09.2015 - 06.2021
Bachelor of Science - Plant Science And Biotechnology
University Of Port Harcourt
09.2010 - 08.2014