Summary
Work History
Education
Skills
Accomplishments
Timeline
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Ibrahim Samaila Lekan

Ibrahim Samaila Lekan

Sales Supervisor
SOKOTO,SOKOTO

Summary

Dynamic sales professional with a proven track record at Nestle Nig, excelling in revenue generation and customer relationship building. Skilled in sales development and client service, I consistently exceeded targets through effective negotiation tactics and exceptional interpersonal communication. My commitment to fostering client loyalty has driven repeat business and enhanced customer satisfaction.

Work History

Sales Representative

Promasidor Nig
2023 - 2025
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Increased market penetration with introduction of innovative sales tactics.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Stayed up-to-date with industry trends to position company as market leader.

Sales Supervisor

Nestle Nig
2021 - 2023
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Increased customer satisfaction by addressing and resolving client concerns efficiently.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
  • Analyzed sales data to set quotas and assess potential areas of growth.
  • Boosted sales by implementing effective training programs for new and existing employees.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated detailed reports highlighting team achievements as well as areas requiring further attention or improvement efforts.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Mentored junior staff members, fostering professional development and career progression within the organization.
  • Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
  • Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Constructed displays and signs to promote specified products and sales promotions.
  • Maintained comprehensive knowledge of industry trends, competitor activity, and emerging technologies to inform strategic decisionmaking.
  • Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
  • Played an integral role in recruitment processes by interviewing candidates and guiding them through onboarding procedures upon hire completion successfully.
  • Elevated customer service standards by establishing comprehensive feedback system to promptly address and resolve customer issues.
  • Spearheaded mentorship program, pairing experienced sales staff with new employees to accelerate onboarding.

Salesperson

SSD COCA COLA SOKOTO Nig
2020 - 2021
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.

Education

Education And Extra Service - Primary Education

Shehu Shagar College Of Education
SOKOTO

High School Diploma - Primary Education

Shehu Shagar College Of Education
SOKOTO
06.2015

Skills

Customer service

Accomplishments

    My accomplishment is base on my team members that I work with, and to carry out the gap that notice on the field.

Timeline

Sales Representative

Promasidor Nig
2023 - 2025

Sales Supervisor

Nestle Nig
2021 - 2023

Salesperson

SSD COCA COLA SOKOTO Nig
2020 - 2021

Education And Extra Service - Primary Education

Shehu Shagar College Of Education

High School Diploma - Primary Education

Shehu Shagar College Of Education

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Ibrahim Samaila LekanSales Supervisor