An enthusiastic self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work independently in busy environment and also within a team setting. Outgoing and tactful, able to manage time effectively and prioritize workload.
Overview
8
8
years of professional experience
Work History
Business Relationship Manager
Moniepoint Inc.
02.2020 - Current
Building and maintaining relationships with clients, partners, and internal teams.
Understanding business needs and ensuring alignment with IT, finance, or other departments.
Developing strategies to improve services, products, and customer satisfaction.
Identifying opportunities for business growth and partnerships.
Resolving conflicts and negotiating solutions to maintain strong relationships.
Monitoring performance and ensuring business goals are met.
Driving innovation by collaborating across departments to optimize processes.
Conducted thorough market research to identify emerging trends and inform business development efforts.
Developed customized solutions in response to unique client needs, fostering long-term partnerships.
Information Technology Analyst
First bank Nigeria Limited
02.2017 - 12.2019
System Analysis & Optimization - Evaluate existing IT systems and recommend improvements.
Technical Support - Diagnose and resolve hardware, software, and network issues.
Security & Compliance - Ensure IT systems meet security standards and industry regulations.
Data Management - Monitor system performance and maintain databases.
Software & Hardware Implementation - Install, configure, and upgrade IT infrastructure.
Collaboration - Work with different departments to understand their technical needs.
Training & Documentation - Educate employees on IT best practices and maintain system documentation.
Improved systems with addition of new features and infrastructure.
Established effective communication channels between IT teams and stakeholders for seamless project execution.