Dynamic and enthusiastic Community Manager with extensive experience in managing vibrant online communities across platforms like Telegram. Skilled in fostering engagement, ensuring community stability, and guiding new members. Proficient in blockchain technology, Web3, and DeFi, with a proven track record of driving project success through creative problem-solving, effective communication, and high-quality decision-making. Adept at working in fast-paced environments, meeting deadlines, and adapting to new challenges with a focus on team and project growth.
Hi, I’m
Ibrahim Bako
Community & Growth Manager
Abuja,FCT
Summary
Overview
3
year of professional experience
Work History
Kasta Community
Community Ambassador
09.2022 - 03.2023
Job overview
- Managed online communities across Telegram and Discord, fostering engagement and maintaining a positive environment.
- Oversaw daily community activities, ensuring peace, stability, and active participation.
- Provided prompt and accurate responses to member inquiries, enhancing user satisfaction.
- Guided new members and investors, onboarding them to the project and increasing retention.
- Collaborated with team members to align community initiatives with project goals.
KEKCHAIN
Moderator & Customer Support Specialist
09.2022 - 08.2023
Job overview
- Moderated communities on Telegram and Discord, ensuring a safe and inclusive environment.
- Handled daily community operations, addressing user concerns and maintaining high engagement levels.
- Delivered exceptional customer support by answering questions and providing project-related guidance.
- Onboarded new members and investors, familiarizing them with project objectives and processes.
- Contributed to community growth by implementing strategies to boost participation and loyalty.
Education
Kerala Blockchain Academy
Blockchain Foundation Program
12.2022
University Overview
Blockdot Academy
Certificate in Web3 and DeFi
12.2023
University Overview
Federal College of Education, Zaria
NCE. from Computer Science
12.2019
University Overview
Skills
- Community Management
- DeFi Knowledge
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Graphic Design
- Effective Communication
- Critical Thinking & Problem-Solving
- Flexibility & Adaptability
- Customer Support & Engagement
- Project Management
- Team Collaboration
Websites
Additional Information
Additional Information
Passionate about working daily to achieve project success., Committed to continuous learning and professional growth., Excels at executing big ideas within given constraints., Thrives in collaborative environments, prioritizing team success.Personal Information
Personal Information
Title: Community ManagerTimeline
Community Ambassador
Kasta Community
09.2022 - 03.2023
Moderator & Customer Support Specialist
KEKCHAIN
09.2022 - 08.2023
Kerala Blockchain Academy
Blockchain Foundation Program
Blockdot Academy
Certificate in Web3 and DeFi
Federal College of Education, Zaria
NCE. from Computer Science
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