Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Reading, Public speaking, Volunteering, Learning new digital skills, Event planning.
AccountManager
IBRAHIM ADETOUN ELIZABETH

IBRAHIM ADETOUN ELIZABETH

Customer Relations Officer & Administrative Support Professional
Ibadan,Oyo State

Summary

Office Administrator managing records, inboxes, and administrative documentation across fast-moving office workflows, managing 3–5 workflows at once and handling 21–35 inbox requests per day and updating 25–50 records per week. Maintains accurate filing systems, prepares clear reports, and keeps day-to-day operations moving with confidentiality and organised follow-through. Supports multiple stakeholders while keeping schedules, correspondence, and data current.

Overview

2
2
Languages
5
5
Certifications
8
8
years of professional experience

Work History

Intern

Ministry of Education
11.2025 - 12.2025
  • Provided administrative support across office functions, ensuring department maintained accurate, audit-ready records.
  • Provided administrative support across different office functions, helping the department maintain accurate, audit-ready records.
  • Supported daily operations for office serving various stakeholders, facilitating consistent, on-time task completion.

Administrative Support

Moon Events
04.2025 - 12.2025
  • Coordinated on-site administrative and organisational support for 5+ events, facilitating smooth operations for 300+ attendees.

Provided administrative support to team members, resulting in increased focus on core responsibilities.

Enhanced team productivity by providing timely administrative support and removing operational bottlenecks.

Enhanced employee satisfaction by providing comprehensive administrative support to the Human Resources Director.

School Administrator

Golden Grace Academy
09.2019 - 12.2021
  • Managed records and administrative documentation for over 100 students, ensuring database accuracy to support student needs.
  • Served as communication liaison between parents, students, and teaching staff, resolving inquiries within different hours.
  • Coordinated daily operations across different departments, ensuring a smooth, well-organized school environment.
  • Coordinated scheduling, filing, and administrative support across all departments to facilitate operational efficiency.

Receptionist

Sure Success Tutorial
01.2020 - 11.2020
  • Communicated with clients weekly via telephone, email, and online platforms, ensuring timely responses to inquiries.
  • Managed schedules and coordinated appointments for staff and students, facilitating seamless operations and adherence to deadlines.
  • Utilized organisational and IT skills (Microsoft Word & PowerPoint) to support daily operations in a fast-paced, multi-client environment.

Class Teacher

Golden Grace Academy
01.2018 - 07.2019
  • Welcomed and attended to 100+ parents, students, and visitors weekly, fostering a positive school environment.
  • Handled calls and enquiries weekly, ensuring accurate information relayed to appropriate staff to support smooth operations.
  • Maintained records for 50+ students and scheduled appointments, providing essential administrative support to school management.

Assistant Class Teacher

Homeland School
10.2017 - 12.2017
  • Facilitated daily classroom activities and student engagement for a class of 20, enhancing learning environment.
  • Streamlined administrative tasks and maintained accurate records, ensuring a fully organized school filing system.
  • Developed and implemented engaging lesson plans to enhance student learning experiences.
  • Collaborated with lead teacher to assess student progress and adapt instructional strategies.
  • Facilitated classroom activities that promote social skills and teamwork among students.

Education

Bachelor of Arts - Education

University of Ibadan
Oyo State
12-2025

Senior Secondary School Certificate (SSCE — NECO) -

Famous Land College
Lagos
07-2017

Skills

Administrative support

Microsoft Office Suite

Record keeping & documentation

Time management

Written English communication

Meeting minutes preparation

Expense reporting

Purchase order processing

Calendar & schedule coordination

Document formatting

Email & inbox management

Client relations

Confidentiality & ethics

Certification

Aspire Leaders Programme — Aspire Institute

Interests

Volunteering and community service

Networking and building professional relationships

Learning new digitals and technologies

Event planning and cordination

Timeline

Intern

Ministry of Education
11.2025 - 12.2025

Administrative Support

Moon Events
04.2025 - 12.2025

Receptionist

Sure Success Tutorial
01.2020 - 11.2020

School Administrator

Golden Grace Academy
09.2019 - 12.2021

Class Teacher

Golden Grace Academy
01.2018 - 07.2019

Assistant Class Teacher

Homeland School
10.2017 - 12.2017

Bachelor of Arts - Education

University of Ibadan

Senior Secondary School Certificate (SSCE — NECO) -

Famous Land College

Reading, Public speaking, Volunteering, Learning new digital skills, Event planning.

Beyond my professional experience, I enjoy learning new digital tools, volunteering, and supporting teams to achieve shared goals. I am fluent in English and Yoruba, with good communication and interpersonal skills. I am passionate about providing excellent customer service, staying organized, and continuously improving my skills through training and practical experience. I am adaptable, eager to learn, and committed to delivering quality results in every role I take on.

IBRAHIM ADETOUN ELIZABETHCustomer Relations Officer & Administrative Support Professional