Ibrahim Adesina
Professional Barber, 2009- 2023 - Provide Quality Haircut And Grooming Services To Clients - Maintain A Clean And Organized Work Station - Engage With Customers And Provide Recommendations On Hair Care Products - Ensure Customer Satisfaction By Delivering Exceptional Service Certifications: - Certificate In Defensive Driving
Ibadan,Oyo
Summary
Highly skilled and experienced professional driver and barber with a strong work ethic and a commitment to providing exceptional customer service. Seeking a challenging position where I can utilize my skills and contribute to the growth of the organization.
Overview
14
14
years of professional experience
1
1
Certification
1
1
Language
Work History
Professional Driver
01.2018 - 01.2023
- Safely transport passengers to their destinations in a timely and efficient manner - Maintain vehicle cleanliness and perform routine maintenance checks - Ensure compliance with all traffic laws and safety regulations - Provide excellent customer service to passengers
Professional Barber
01.2009 - 01.2023
- Provide quality haircut and grooming services to clients - Maintain a clean and organized work station - Engage with customers and provide recommendations on hair care products - Ensure customer satisfaction by delivering exceptional service
Sales Representative
Build On Nigeria Enterprise
Ibadan, Oyo
07.2010 - 09.2010
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Styled hair according to customer preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Distributed business cards outside of salon to generate new business.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Answered incoming telephone calls and scheduled appointments for clients.
- Managed business customer service, responding to requests and concerns promptly.
- Updated client profiles to reflect current products and service preferences.
- Consistently received positive performance reviews from guests.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Maintained regular client list and successfully handled walk-in customers.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
- Helped clients feel relaxed and improved experiences with use of scalp massage and related treatments.
- Operated clippers and shears to create customized looks.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Offered clients variety of facial shaving services using both modern and traditional techniques.
- Installed extensions and worked with various hair pieces to give clients desired looks.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Advised clients on how best to care for hair and maintain health between visits.
- Tracked changing trends for men, teens and boys to best serve core clientele.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Consulted with customers to understand hair cut, color and styling desires.
Education
Ordinary Diploma - Public Administration
The Polytechnic Ibadan
Skills
Professional driving skills with 5 years of experienceExcellent barbering skills with 10 years of experienceStrong customer service skillsExcellent communication skills, both written and verbalAbility to prioritize tasks and meet deadlines
Safe driving record
Safe driving record
Verbal and written communication
Commercial driving
City and non-city driving
Customer rapport
Order picking and processing
Certification
- Certificate in Defensive Driving
Timeline
Professional Driver
01.2018 - 01.2023
Sales Representative
Build On Nigeria Enterprise
07.2010 - 09.2010
Professional Barber
01.2009 - 01.2023
Ordinary Diploma - Public Administration
The Polytechnic Ibadan