Ibrahim Adekunle
Oworoshoki, Lagos
Summary
Results-driven Cybersecurity Analyst with hands-on experience in incident response, network monitoring, vulnerability assessment, and security operations, combined with a strong analytical foundation from a Civil Engineering background. Skilled at troubleshooting technical issues, managing stakeholder communication, and delivering solutions in fast-paced environments. Passionate about gaming technology, customer success, and technical account management with the ability to bridge technical teams and clients effectively. Experienced using security tools including Nmap, Snort, SIEM platforms, and network monitoring solutions. Seeking to leverage technical expertise and relationship management skills in a Gaming Technical Account Manager role
Overview
1
1
Certification
5
5
years of post-secondary education
14
14
years of professional experience
Work History
Cybersecurity Analyst
CyberSOC Tech Africa
Lagos, Nigeria
08.2022 - Current
- Monitored security alerts and investigated suspicious activities using SIEM and network monitoring tools.
- Conducted vulnerability assessments and network scans using Nmap to identify and mitigate security risks.
- Assisted with incident response activities, escalation handling, and security documentation.
- Collaborated with cross-functional teams to resolve technical issues and improve operational efficiency.
- Delivered technical support and communicated complex technical findings to non-technical stakeholders.
- Maintained security compliance standards and supported security awareness initiatives.
- Used Snort and other monitoring tools to detect and analyze network threats.
- Improved incident response turnaround time through effective monitoring and escalation processes.
IT Support /IT Technical Support Specialist
Apex consultant and construction limited
Ilorin kwara
06.2017 - 05.2019
- Provided technical support for software, systems, and network-related issues.
- Resolved customer technical concerns while maintaining high client satisfaction.
- Assisted users with troubleshooting, account access, and system performance issues.
- Worked closely with internal teams to ensure timely issue resolution.
- Documented technical cases and escalated critical issues when necessary.
- Recognized for handling high-priority technical issues under pressure while maintaining service quality.
Sales Administrator
Best option telecommunications company
Oshodi Lagos
02.2012 - 08.2014
- Managed customer inquiries and provided timely support for telecommunications services.
- Coordinated sales orders and ensured accurate processing through internal systems.
- Assisted sales team with administrative tasks, enhancing overall efficiency of operations.
- Worked closely with marketing department to optimize strategic initiatives.
- Responded to customer inquiries in a timely manner, resolving any issues or complaints related to sales.
- Tracked, reconciled, and recorded monthly expense reports and credit card statements.
- Maintained accurate records of all transactions and customer interactions using CRM software.
Education
Cybersecurity Analysts (Ethical Hacker ) - Cybersecurity
Codar Tech Africa
Lagos , Nigeria 06.2025 - 01.2026
Higher National Diploma - Civil Engineering
Kwara State Polytechnic
Kwara State ,Ilorin , Nigeria 04.2019 - 02.2022
Ordinary National Diploma(OND) - Civil Engineering
Kwara State Polytechnic
Kwara State , Ilorin , Nigeria 05.2015 - 02.2017
Agbaje Group of Schools
Osun State , Nigeria Skills
- Technical Account Management
- Cybersecurity Operations
- Client Relationship Management
- Incident Response & Escalation
- Network Security Monitoring
- Gaming Platform Support
- Vulnerability Assessment
- Troubleshooting & Root Cause Analysis
- SIEM & Security Monitoring Tools
- Communication & Stakeholder Management
- Cross-Functional Collaboration
- Risk Assessment
- Customer Success & Retention
- Problem Solving Under Pressure
- Documentation & Reporting
Languages
English
Upper Intermediate (B2)
B2
Certification
Cybersecurity certification - Codar Tech Africa 2026
Nysc certificate - 2023
Higher National Diploma - 2021
Ordinary National Diploma - 2017
Timeline
Cybersecurity Analysts (Ethical Hacker ) - Cybersecurity
Codar Tech Africa
06.2025 - 01.2026
Cybersecurity Analyst
CyberSOC Tech Africa
08.2022 - Current
Higher National Diploma - Civil Engineering
Kwara State Polytechnic
04.2019 - 02.2022
IT Support /IT Technical Support Specialist
Apex consultant and construction limited
06.2017 - 05.2019
Ordinary National Diploma(OND) - Civil Engineering
Kwara State Polytechnic
05.2015 - 02.2017
Sales Administrator
Best option telecommunications company
02.2012 - 08.2014
Agbaje Group of Schools