IBITOLA OLASUNKANMI ADU
Lagos,Nigeria
Summary
Accomplished administrative and operations professional with over 7 years of experience driving organisational growth through operations management and project coordination. Expertise in streamlining processes, managing data systems, and coordinating large-scale events to support strategic objectives. Demonstrates ability to enhance operational efficiency and deliver high-quality service in fast-paced environments.
Overview
15
15
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Assistant Manager -Administration & Operations
Vineline Christian Centre
, Nigeria
2017.01 - Current
- Coordinated with management on operational issues, delivering solutions that enhanced efficiency.
- Delegated tasks to team members efficiently improving overall productivity.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Fostered a positive work environment through effective leadership and team-building activities.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Provided strategic administrative and operational leadership supporting organizational activities, programs, and executive functions across multiple departments.
- Successfully coordinated and delivered over 100 annual operational, training, and engagement activities, ensuring seamless logistics, stakeholder communication, and resource allocation.
- Led the planning and execution of major conferences, leadership summits, and capacity-building programs attended by more than 500 participants, both physically and virtually.
- Develop and maintain comprehensive membership, stakeholder, and program databases, significantly improving reporting accuracy, information accessibility, and decision-making.
- Drive process improvement initiatives that streamline administrative workflows, reduce operational bottlenecks, and improve service delivery efficiency.
- Coordinate community outreach and Corporate Social Responsibility initiatives, overseeing beneficiary management, project implementation, resource deployment, and impact assessment.
- Manage digital communication channels, including livestream production, website updates, social media engagement, publications, and audience communication strategies.
- Prepare management reports, presentations, meeting documentation, and operational analyses that support leadership decision-making.
- Coordinate executive schedules, travel arrangements, stakeholder engagements, and high-level correspondence while maintaining strict confidentiality and professionalism.
- Collaborate effectively with internal teams, volunteers, vendors, and external stakeholders to ensure alignment with organisational objectives and successful programme delivery.
- Established digital file classification system, improving organisation and retrieval of documents.
Instructional Design & Subject Matter Analyst
EduPlatforms - NOUN iLearn
Ondo State, Nigeria
2016.01 - 2017.12
- Designed and developed learner-centered educational content for undergraduate Computer Science programs within Nigeria's largest distance-learning institution.
- Created engaging instructional materials, multimedia learning resources, and video lecture scripts that enhanced learner participation and knowledge retention.
- Simplified complex technical concepts into practical and accessible learning experiences for diverse student populations.
- Developed visually compelling presentations and learning aids that improved content delivery effectiveness and student engagement.
- Reviewed peers' work to ensure quality and consistency of educational content.
- Analysed complex datasets to inform instructional design decisions and improve learning outcomes.
Administrative officer
Watersprings International School
, Nigeria
2014.01 - 2015.12
- Managed day-to-day administrative operations, ensuring efficient coordination of academic schedules, records management, and stakeholder communication.
- Maintained confidential student and staff records with a high level of accuracy, professionalism, and regulatory compliance.
- Prepared newsletters, reports, circulars, meeting minutes, and official correspondence that strengthened communication between school management, staff, and parents.
- Coordinated administrative support activities that enhanced operational efficiency and improved service delivery across the institution.
- Served as the primary point of contact for administrative inquiries, ensuring prompt resolution of issues and excellent stakeholder experience.
- Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
- Offered administrative support to the management team resulting in enhanced operations.
- Maintained a clean, organised workspace; improved productivity levels.
- Addressed incoming requests for information, inquiries, and complaints.
- Maintained orderly files with updated, easily accessible information for staff.
Data Entry Officer
State Information Technology Agency (SITA)
, Nigeria
2011.03 - 2012.08
- Maintained high standards of data integrity and quality assurance across large datasets used for planning, reporting, and policy implementation.
- Demonstrated exceptional attention to detail and accuracy while managing high-volume data processing assignments under tight deadlines.
- Supported state-wide technology and digital transformation initiatives through accurate data processing, validation, and records digitisation.
- Ensured timely and accurate information management for community-focused technology projects.
- Compiled analytical reports for project teams, monitored project progress, and upheld documentation standards.
- Created detailed reports to support executive decision-making.
- Assisted in training new hires, promoting a consistent work standard across the team.
Education
Master of Technology - Statistics
Federal University of Technology
Akure, Ondo State 2022.01 - 2024.11
Bachelor of Technology - Computer Science
Federal University of Technology Akure
Akure, Ondo State 2008.01 - 2012.09
Skills
- Operations, Administration & Organizational Excellence
- Strategic Operations Management
- Administrative Leadership & Office Management
- Business Process Optimization
- Executive Support & Governance Administration
- Resource Planning & Allocation
- Organisational Effectiveness & Continuous Improvement Project, Program & Event Management
- End-to-End Project Coordination
- Program Planning, Execution & Evaluation
- Large-Scale Event Management
- Training & Capacity Building Coordination
- Budget Monitoring and Resource Utilization
- Risk Management & Operational Planning Stakeholder Engagement & Relationship Management
- Stakeholder communication
- Partnership & Community Relations Management
- Volunteer Recruitment, Development & Retention
- Customer & Client Relationship Management
- Conflict Resolution & Negotiation
- Corporate Social Responsibility (CSR) Coordination
- Data Management, Analytics & Reporting
- Data Analysis & Business Intelligence
- Records & Information Management
- Dashboard Development (Power BI)
- Data Quality Assurance & Compliance
- Performance Monitoring & Reporting
- Decision Support Analytics Digital Communication & Technology
- Digital Content Management
- Livestream & Virtual Event Coordination
- Microsoft Office Suite (Advanced)
- Google Workspace
- Process Automation & Digital Transformation
- Collaboration & Productivity Tools Leadership & Professional Effectiveness
- Team Coordination & Leadership
- Strategic Planning & Execution
- Problem Solving & Critical Thinking
- Business Communication & Presentation
- Change Management
- Time Management
Certification
- Virtual Assistant Certification – ALX Africa
- IT Support Professional Training – Digital Witch Support
- Employability & Professional Soft Skills Certification
- Project Management Certification – In View
- Front-End Web Development (HTML, CSS & React) – JIT Solutions
- Data Analysis & Analytics Training – Tech Hack Skills | 2024
- Data Analysis Tech Hack Skills | 2024
REFEREE
Available on request
HOBBIES
Learning new tools and technologies to improve workflow efficiency, Building collaborative relationships through effective communication, Exploring innovative problem-solving methods
Affiliations
- Reading, Playing chess and Lawn tennis
Accomplishments
- KEY ACHIEVEMENTS
- Successfully coordinated over 300 events, conferences, and training programs, serving more than 500 participants annually while ensuring seamless execution and stakeholder satisfaction.
- Improved stakeholder engagement, communication, and reporting efficiency through the development and management of centralized databases and records systems.
- Led the planning and delivery of large-scale conferences, virtual programs, and community outreach initiatives, enhancing organizational impact and visibility.
- Contributed to the development of digital learning content for a national educational platform, supporting improved learning experiences for undergraduate students across Nigeria.
- Streamlined administrative and operational processes, resulting in improved workflow efficiency, team coordination, and service delivery.
- Recognized by organizational leadership for outstanding commitment, operational excellence, reliability, and exceptional contributions to program and administrative management. AWARDS & RECOGNITION
- Excellence in Service and Operational Support Award – Vinelife Christian Centre (Year)
- Recognition for Outstanding Contribution to Program Coordination and Organizational Development (Year)
- Consistently recognized for reliability, organizational excellence, and attention to detail.
Languages
English
Fluent
References
References available upon request.
Timeline
Master of Technology - Statistics
Federal University of Technology
2022.01 - 2024.11
Assistant Manager -Administration & Operations
Vineline Christian Centre
2017.01 - Current
Instructional Design & Subject Matter Analyst
EduPlatforms - NOUN iLearn
2016.01 - 2017.12
Administrative officer
Watersprings International School
2014.01 - 2015.12
Data Entry Officer
State Information Technology Agency (SITA)
2011.03 - 2012.08
Bachelor of Technology - Computer Science
Federal University of Technology Akure
2008.01 - 2012.09