Brain Storming
IBIFIRI GRACE MANILLA
Educational Business Analyst
Port Harcourt,Nigeria
Summary
A competent, committed and result driven Educational Business Analyst/Manager with over 7 years of experience. An education in software Engineering aided the development of analytical, decision making and problem solving skills . An excellent communicator as well as an outstanding leader with a history of being a dependable team player, successful at managing multiple priorities with a positive attitude and willing to take on added responsibilities to meet team goals.
Knowledge acquired is never wasted and can be applied in various parts of life therefore, whatever conceived can be achieved through determination, commitment and hard work which is why defeat is not an option; The aim is success and excellence.
Overview
12
12
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Student Affairs Coordinator
Goldsprings High School (Senior Secondary Arm of Montessori International Schoool)
Port Harcourt, Rivers State
01.2021 - Current
- Supervision of 15 staff working in Student Affairs Department
- Responsible for cleanliness and general welfare of students
- Liaising with parents and/or guardians of students about matters concerning welfare and medical issues, in consultation with Hostel Parents.
- Organizing and planning orientation for new students that any ‘settling in’ problems are discussed with Hostel Parents and Tutors.
- Running of our School tuck shop and fruit mart, including replenishing stock.
- Supervising of quality and quantity of food prepared for students
- Drafting of Schools Menu
- Planning Organizing and Supervising Internal school events
- Monitoring movement of students in and out of School
- Counselling students who are emotionally distressed or confused about making decisions
- Drafting and implementing of policies to guide running of student Affairs department
- Introduction of creative ideas to ensure accountability for all departmental staff
- Introduction and monitoring of CCTV Cameras installation in communal areas as well as schools surrounding
- Introduction of Solar inverters to enable 24 hours power supply for students
- Introduction of the Extracurricular clubs such as fashion design, cooking & baking, hairdressing & barbing etc
- Supervised monitoring of programs generated for students who were not academically strong
School Administrator
Goldsprings High School (The Senior Secondary Arm of Montessori International School)
Port Harcourt, Rivers State
09.2019 - Current
- Identifying challenges and suggesting befitting solutions for implementation
- Making decisions beneficial to smooth running of school activities
- Anchoring brainstorming sessions for better productivity of all staff
- Coordinating over 25 staff to ensure all items needed for school to function is available.
- Supervision of school, store, purchase and accounts for proper monitoring and accountability.
- Developed and implemented plans to minimize misbehavior and maximize learning in school of 150 male and female students.
- Set academic and behavioral standards for students.
- Met with parents of prospective students to discuss student needs and school offerings.
- Served as liaison between parents and students.
- Handled disciplinary referrals with calm, logical approach to student behavior.
- Coordinated school facility use with maintenance personnel to achieve equitable access.
- Proposed and executed yearly budget
- Recruited and hired amazing teachers to support students as well as other categories of staff.
- Communicated with parents to encourage active parental participation in education.
- Oversaw school expenditure for students to receive maximum educational benefits.
- Coordinated retrieval and distribution of student records from other schools and institutions.
- Studied assessment information covering students, teachers and school operations to formulate improvement plans.
- Build productive relationships with parents of students facing difficult situations at school or at home.
- Counseled students about rules and policies during school assemblies.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
- Active member of schools management team to make decisions for schools growth.
- Coordinator of security and maintenance units to ensure smooth running of activities .
- Drafting, updating and implementation of school policies.
- Introduction and coordinating e-learning activities during COVID 19 lockdown
- Drafting of new salary structure for staff post COVID 19 resumption
- Updating growth and development policies post COVID 19 resumption
Head Quality Assurance Unit
Goldsprings High School (Senior Secondary Arm of Montessori International School)
Port Harcourt, Rivers State
04.2019 - Current
- Anchoring brainstorming sessions to move school forward
- Identifying challenges and implementing solutions
- Carrying out routine and impromptu inspections to ensure top notch quality of teaching and learning process
- Coordination of staff appraisal processes
- Drafting and updating various administrative school policies and procedures
- Ensuring parents complaints are handled to logical conclusion
- Inspection of lesson notes of both staff and students to ensure compliance
- Drafting and implementation of school improvement plan to introduce 21 st century teaching methods and upgrading teaching and learning standards
- Ensuring school outdoor and indoor activities are properly organized (graduations, dinners, trade fairs, occupation/variety day etc)
- Developing workshop documents (presentation, questionnaires etc.)
- Organizing and anchoring workshops
- Ensuring that all teachers and pupils have all they need for teaching and learning
- Anchoring maintaining standards seminars.
- Conducting On boarding sessions for new staff
- Coordinating e-learning activities for students during COVID 19 lock down
Head of Administration
Montessori International School
Port Harcourt, RI
03.2015 - 04.2019
- Ensuring smooth running of school
- Drafting and updating various administrative school policies and procedures such as, living food policy, pick up card policy, traffic policy, party day gift policy
- Brainstorming and introduction of solutions to challenges faced. such as traffic control issues.
- Ensuring parents complaints are handled to logical conclusion
- Managing over 30 staff
- Ensuring school outdoor and indoor activities are properly organized (graduations, dinners, trade fairs, occupation/variety day etc)
- Developing workshop documents (presentation, questionnaires etc.)
- Organizing and anchoring workshops for Admin Staff
- Ensure maintenance of schools database
- Revitalizing school’s alumni group.
- Managing school’s website and ensuring updated activities
- Ensuring smooth running of Schools online management system
- Gathering of requirements for schools website and portal
- Ensuring that all teachers and pupils have all they need for teaching and learning
- Managing maintenance unit, uniform unit, healing bay, security/labor unit, records unit , admissions unit, customer relations unit, front desk and school store
- Active member of schools management team
- Contribute in no small measure in decision making process benefit pupils
- Innovations in position:
- Introduction of school management system/ portal (Analyzing requirements and developing design school portal using UML Diagrams)
- Recommendation for addition of payment gateway into Schools Portal to enable online payment
- Introduction of automated time machine to track accurate working hours of staff
Customer Relations Officer/ IT Support
Montessori International School
Port Harcourt, RI
11.2014 - 03.2015
- Conducting surveys to help improve and maintain standards
- Interacting with parents to ensure satisfaction with services rendered
- Follow up on children absent from school
- Follow up on staff that have been absent
- Innovation of ideas to help make work easier ( introduction of biometric attendance systems)
- Developing workshop documents (presentation, questionnaires etc.)
- Organizing and anchoring workshops for frontline staff
- Putting up adequate job vacancies online and monitoring application process
- Gathering of requirements for schools website and portal
- Analyzing requirements and developing design for school portal using UML Diagrams
- Continuous update of requirement document
- Working closely with developer to ensure all updated requirements have been implemented
- Managed customer relations on ongoing basis to maximize customer retention
- Developed and implemented standards for staff to provide consistent service to customers
- Created activities and engagements to enhance customer experience, knowledge and patronage
- Responded to customer requests for products, services and company information
- Innovations in position:
Introduction of database system
Introduction of social media pages
Purchase Officer
Montessori International School
Port Harcourt, RI
10.2012 - 01.2013
- Setting up weekly, monthly, quarterly procurement plan
- Procurement of raw material from national and international market
- Development of alternative local sources for imported raw materials which helps in cost saving
- Purchasing machines with improved technology to increase production
- Planning and budgeting of purchase functions, involving cost estimation, contract negotiations
- Liaison with production department to maintain optimum inventory
- Implementing systems to avoid situations like over-stocking or out-of-stock which cause production and financial losses
- Liaison with finance department for timely payment of bills
- Developing reports on procurement and usage of material for top management
Teaching Assistant
Federal government College Keffi, NYSC
Keffi, NA
11.2011 - 10.2012
- Educating students on basic knowledge of computer
- Assisting all users in IT lab
- Updating software packages in computer rooms and making sure all computers working properly
- Setting test and examination questions
- Marking, recording and compiling of student scores accurately.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
IT Service
Rivers State Information Technology Center
Port Harcourt, Rivers State
02.2010 - 09.2010
- Acting as the first point of contact for all IT & technical queries
- Delivering helpdesk support to internal & external users by responding to calls, emails etc
- And also meeting all end user training request (ITIL Inclined)
- Proactively identifying and troubleshooting technical issues in timely manner in accordance with
- Logging all issues to IT Service Desk Software
- Troubleshooting and solving hardware and software related problems and applying upgrades when necessary
- Ensuring computer hardware is safe & complies with health and safety legislation
- Configuration and testing of any new hardware and software
- Providing secondary support for LAN administration
- Installation of PCs access points, wireless router and other peripheral devices
- Escalating calls and issues where necessary to senior managers & team leaders
- In-depth knowledge of Microsoft Windows client operating systems, XP, Vista & Microsoft Office up to Office 2010.
Education
Master of Science - Software Engineering
University of Hertfordshire
Hertfordshire, United Kingdom 01.2013 - 05.2014
Bachelor of Science - Computer Science
Covenant University
Ogun State, Nigeria 09.2007 - 07.2011
High School Diploma -
Royal Girls Academy
Port Harcourt, Nigeria 09.1999 - 07.2005
Skills
Multitasking Abilities
Software Proficiency (Ms Office, Corel draw, JIRA)
Problem-Solving
Planning and Coordination
Policy and procedure modification
Project Management
Critical Thinking
Training and Development
Organization and Time Management
Flexible and Adaptable
Google Workspace
Brain Storming
Business analysis
Requirement gathering
Risk Analysis
Interests
Sewing
Cooking
Travelling
Seminars/Workshops/Trainings Attended
Scrum Fundamentals Eny Consulting January 2022
Business Analysis Key Concepts OS Concepts December 2021
Scaling and Sustainability of Schools Enterprise Development Center,Pan Atlantic University May, 2020
Timeline
Student Affairs Coordinator
Goldsprings High School (Senior Secondary Arm of Montessori International Schoool)
01.2021 - Current
School Administrator
Goldsprings High School (The Senior Secondary Arm of Montessori International School)
09.2019 - Current
Head Quality Assurance Unit
Goldsprings High School (Senior Secondary Arm of Montessori International School)
04.2019 - Current
Head of Administration
Montessori International School
03.2015 - 04.2019
Customer Relations Officer/ IT Support
Montessori International School
11.2014 - 03.2015
Master of Science - Software Engineering
University of Hertfordshire
01.2013 - 05.2014
Purchase Officer
Montessori International School
10.2012 - 01.2013
Teaching Assistant
Federal government College Keffi, NYSC
11.2011 - 10.2012
IT Service
Rivers State Information Technology Center
02.2010 - 09.2010
Bachelor of Science - Computer Science
Covenant University
09.2007 - 07.2011
High School Diploma -
Royal Girls Academy
09.1999 - 07.2005