Erik M Jones
Austin
Summary
A dynamic Fleet Management and Mobility Solutions leader with over 20 years of experience driving strategic client growth, operational transformation, and revenue expansion across the Americas. A proven track record in building and scaling partnerships with Fortune 500 clients, fleet management companies, and mobility platforms. Expertise lies in leveraging data-driven insights and consultative leadership to optimize total cost of ownership, accelerate payment volume, and deliver measurable business outcomes. A recognized relationship-builder with C-suite executives, adept at navigating complex, matrixed organizations to lead cross-functional teams in the development of innovative go-to-market strategies for the connected mobility ecosystem.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Client Strategy Manager
Enterprise Fleet Management
Austin
06.2023 - Current
- Managed a portfolio of 37 enterprise clients with a combined fleet of 2,500+ vehicles, overseeing the full lifecycle from acquisition planning and ordering to maintenance, fuel optimization, and resale to maximize return on equity and reduce downtime.
- Cultivated trusted advisor relationships with client C-suite leadership, achieving a customer retention rate exceeding 95% through strategic consulting and proactive issue resolution.
- Delivered data-driven fleet analyses tailored to each client’s strategic objectives, focusing on total cost of ownership (TCO) to identify cost-saving opportunities and operational efficiencies across their fleet.
- Led the implementation of innovative mobility solutions, including fuel programs, telematics systems, pool vehicles, insurance optimization, safety protocols, and mobile app integrations, significantly improving overall fleet effectiveness.
- Coordinated a structured 12-month project management onboarding process for 9 new clients, integrating executive engagement, milestone tracking, and scheduled health checks to align with key metric goals and timelines.
Business Rental Sales Manager
Enterprise Mobility
Austin
07.2015 - 06.2023
- Ranked #2 out of 139 U.S. Account Managers in FY22, delivering 165% revenue growth and securing $1M in signed revenue increases through strategic account management and new business acquisition.
- Ranked #3 out of 145 U.S. Account Managers in FY21, achieving over 37% revenue growth and $1.2M in signed revenue increases by developing and executing targeted sales strategies.
- Delivered high-touch service to key stakeholders, including C-suite executives and operations leaders, aligning mobility services with complex organizational needs.
- Cultivated strategic relationships with referral partners, including body shop owners and dealership management, generating lead flow and enhancing market presence.
- Directed ground transportation solutions for 100+ clients, managing diverse portfolio of passenger vehicles and DOT-specification pickup trucks across U.S. and international markets.
Airport & Branch Rental Manager
Enterprise Mobility
Austin
06.2003 - 07.2015
- Managed fleet operations across 5 high-volume airport and home city branches, overseeing fleets of 1,000 to 1,500+ vehicles and leading cross-functional teams of 5 to 50 sales and support staff.
- Directed all aspects of fleet health, including preventative maintenance scheduling, manufacturer recall management, and inventory optimization to minimize downtime and maximize asset utilization.
- Developed and implemented new operational strategies that achieved branch sales and customer service targets, resulting in over 30% sales growth, reduced operational losses, and superior customer satisfaction scores.
- Built and maintained strong relationships with key referral and business partners, including body shop owners and dealership management, driving consistent business development and branch success.
- Oversaw daily branch operations across a decade of leadership, ensuring compliance with corporate standards, optimizing staffing models, and delivering consistent operational excellence.
Education
BS - Ag Economics
TEXAS A&M UNIVERSITY
01-2003
Skills
- Strategic Business Development
- C-Suite Relationship Management
- Fleet Life cycle & TCO Optimisation
- Mobility Solutions Implementation
- Data-Driven Strategic Consulting
- Cross-Functional Team Leadership
- Revenue Growth & Client Acquisition
- Project Management & Strategic Onboarding
- Operational Leadership & Fleet Management
- Stakeholder Influence & Matrixed Navigation
Certification
Global Travel Professional, 01/01/22
Timeline
Client Strategy Manager
Enterprise Fleet Management
06.2023 - Current
Business Rental Sales Manager
Enterprise Mobility
07.2015 - 06.2023
Airport & Branch Rental Manager
Enterprise Mobility
06.2003 - 07.2015
BS - Ag Economics
TEXAS A&M UNIVERSITY