
Dedicated and friendly Food and Beverages service Expert with strong customer service skills and over 10 years experience in food and beverage service , with Warm and welcoming Customer Service Professional and proven track record in the NACHO TRAVELS AND HOSPTALITY sectors, combined with a customer focused approach to business. I can provide an outstanding service within any environment and deal with a broad range of customer needs from initial enquiries through to sales, transactions and complaint handling,
Greet customers warmly and politely, Escort guests to their seats and present menus, Listen attentively to customer requests, Record orders accurately and repeat them for confirmation, Serve meals and beverages promptly, Set tables before service (cutlery, glassware, napkins), Clear tables after guests finish, Keep the dining area clean and organized, Attend to guests’ needs during meals, Handle complaints professionally , Present bills and process payment
Teamwork and collaboration
Friendly, positive attitude
Customer service and Product knowledge
Problem-solving,
Patient care
CRM,
Marketing strategy
Food Safety & Hygiene Certificate,
Sales