Summary
Overview
Work History
Education
Skills
Timeline
Waitress
Hope Imoh

Hope Imoh

Waitress
Lagos,Lagos

Summary

Organized waitress with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

10
10
years of professional experience
13
13
years of post-secondary education

Work History

Waitress

Eko Hotels & Suites
Lagos, Lagos
03.2018 - Current
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Room Service Attendant

Rock View Hotel
Festac, Lagos
02.2015 - 03.2017
  • Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
  • Garnished completed orders and arranged foods to please customers.
  • Organized food platters, set up tables and identified each food portion.
  • Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.

Education

Computer Proficiency Certificate - MSC WORD, Graphic Design

Promo.plus Cooperate Venture
Anthony Ikeja
07.2020 - 09.2021

Diploma - Hospitality Management

Home Foundation School of Catering And Hotel Manag
Okomiako Ajangbadi
03.2011 - 07.2013

OND - Business Administration And Management

Yaba College of Technology
Herbert Macaulay Road, Opposite WAEC Office, Yaba
01.2019 - 08.2021

WASSCE - School Leaving Certificate

Pure Heart International College
Oko Afor Badagry Express Way
01.2002 - 08.2008

Skills

To-go order preparation

undefined

Timeline

Computer Proficiency Certificate - MSC WORD, Graphic Design

Promo.plus Cooperate Venture
07.2020 - 09.2021

OND - Business Administration And Management

Yaba College of Technology
01.2019 - 08.2021

Waitress

Eko Hotels & Suites
03.2018 - Current

Room Service Attendant

Rock View Hotel
02.2015 - 03.2017

Diploma - Hospitality Management

Home Foundation School of Catering And Hotel Manag
03.2011 - 07.2013

WASSCE - School Leaving Certificate

Pure Heart International College
01.2002 - 08.2008

Similar Profiles

CREATE PROFILE
Hope ImohWaitress