HOPE IZIREN ABUMEN
BUSINESS MANAGER
Kuje,Abuja
Summary
A results-oriented and dynamic professional with extensive experience in management, marketing, sales, financial inclusion, and estate management. Proven ability to deliver exceptional customer service, develop and implement effective sales strategies, and manage client accounts efficiently.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Control Manager
Arcarita Lifestyle
11.2022 - Current
- Mitigated potential risks by proactively identifying areas of concern and developing targeted improvement strategies.
- Collaborated with cross-functional teams to enhance product quality by identifying potential areas of improvement within production processes.
- Maintained adherence to quality standards and procedures, ensuring minimal errors for optimal customer satisfaction.
- Achieved accurate trend identification and identified areas for improvement by implementing data-driven decision-making strategies.
- Maintained strong supplier relationships, resulting in the consistent use of high-quality raw materials during production.
- Collected and analyzed material samples for quality evaluation, offering feedback and interpretation to production management or staff.
- Inspected products and worker progress throughout production.
- Efficiently oversaw resource allocation resulting in on-time project completion, within budget and surpassing quality benchmarks.
- Facilitated clear communication channels with clients to ensure timely resolution of any issues that arose during projects.
- Mitigated potential risks by proactively identifying areas of concern and developing targeted improvement strategies.
Assistant Facility Manager
BILAD ESTATE, FIJI ISLAND JABI.
11.2021 - 03.2023
- Optimized work order processing systems, significantly reducing the time taken to address maintenance and repair requests.
- Aided in the budget development process and contributed to effective financial tracking, resulting in cost-efficient facility management.
- Oversaw facility security, liaising with local law enforcement when necessary to ensure the safety of all residents.
- overseeing routine and emergency maintenance of buildings and grounds. This includes managing repairs to HVAC systems, plumbing, electrical systems, and other critical infrastructure.
- Coordinating with and managing external contractors and service providers for specialized tasks such as landscaping, security, and janitorial services.
- Developing and managing the facility’s budget, including tracking expenses, forecasting future costs, and finding cost-effective solutions for facility needs.
- Optimizing the use of space within the estate, which may involve planning for renovations, reorganizing spaces to meet changing needs, and ensuring that space is used
- Managed precise documentation of maintenance activities, financial transactions, and compliance documents. Responsibilities included monitoring warranties, service agreements, and equipment manuals.
Branch Manager
SINO INTERNATIONAL LIMITED
08.2018 - 07.2021
- Achieved consecutive sales boosts during first quarters of 2021 and 2022
- Delivered exceptional results by creating and executing a targeted marketing campaign which resulted in over 2000 high-quality leads with an impressive conversation rate of about 20%
- Enhanced productivity by delivering data-driven reports and presentations on sales performance and marketing activities.
- Optimized strategies based on analysis of sales data and metrics to improve campaign effectiveness
- Effectively collaborated with diverse teams to coordinate marketing efforts and achieve optimal outcomes.
- Participated in networking opportunities at industry events and conferences to promote company products and services
SALES REPRESENTATIVE DISTRIBUTOR
TUMMY-TUMMY FOODS LTD
09.2018 - 07.2019
- Develop and implemented strategic sales and marketing plans that improved sales by 15%
- Conducted market research to identify new opportunities and trends for product promotion
- Built and maintained relationships with clients to ensure customer satisfaction and loyalty
- Created engaging marketing campaigns across various channels to drive sales growth
- Analyzed sales data and metrics to evaluate campaign effectiveness and optimize strategies
- Collaborated with cross-functional teams to coordinate marketing efforts and maximize results
Personal Assistant to the Managing Director
SINO INTERNATIONAL LIMITED
08.2017 - 05.2018
- Managed day-to-day office operations ensuring a professional and efficient working environment for the Managing Director and the team.
- Supported the Managing Director in decision-making processes by researching topics and providing relevant information.
- Facilitated communication between departments to ensure smooth workflow and timely completion of projects.
- Maintained a well-organized filing system allowing easy access to important documents when needed.
- Managed correspondence on behalf of the Managing Director, drafting professional emails and letters to clients, vendors, and other stakeholders.
- Provided regular updates on ongoing projects keeping the Managing Director well-informed about progress and potential challenges.
- Conducted research on industry trends facilitating informed business decisions by the senior leadership team.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Worked with senior management to initiate new projects and assist in various processes.
- Displayed absolute discretion at handling confidential information.
- Assisted with budget management by tracking expenses, processing invoices, and generating financial reports.
- Enabled swift decision making through accurate data analysis supporting the Managing Director''s strategic plans.
- Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
Education
Participation Certification - Organizational Leadership
GUARDIANS OF THE NATIONS INTERNATIONAL [GOTNI]
Lagos, Nigeria02.2017
I.C.T Certification - I.C.T
NIIT TRANCIT
Ibadan, Oyo State, Nigeria11.2016
Professional Certification - Human Resources Management
PALMSLAND CONSULT
Ibadan, Oyo State, Nigeria10.2016
Professional Certification - Project Management
PALMSLAND CONSULT
Ibadan, Oyo State, Nigeria10.2016
B.Sc. - Marketing
NNAMDI AZIKIWE UNIVERSITY
07.2015
O.N.D - Marketing
NNAMDI AZIKIWE UNIVERSITY
07.2012
Skills
- Excellent communication skills
- Flexible team player
- Accounts Management
- Tech savvy
- Digital Marketing
- Content Management System (CMS)
- Negotiation skills
- Sales and Marketing Strategies
- Search Engine Optimization (SEO)
- Customer Relationship Management (CRM)
- Data Research and Analysis
- Property Management
Certification
- Palmsland Consult Nigeria, Human Resource Management Education Certificate
- Palmsland Consult Nigeria, Project Management Education Nigeria
- NIIT Trancit, Basic Information and Technology Certificate
- Guardians of Nations International, Emerging Leaders Conference Certificate
Biodata
Abumen Iziren Hope is a dynamic professional excelling in sales, marketing and customer relations. With a strong background in crafting compelling messages, he combines strategic communication skills with creative prowess to generate and convert leads.
Keyskillsandachievements
- Excellent communication skills
- Flexible team player
- Accounts Management
- Marketing tools
- Tech savvy
- Digital Marketing
- Content Creation
Timeline
Quality Control Manager
Arcarita Lifestyle
11.2022 - Current
Assistant Facility Manager
BILAD ESTATE, FIJI ISLAND JABI.
11.2021 - 03.2023
SALES REPRESENTATIVE DISTRIBUTOR
TUMMY-TUMMY FOODS LTD
09.2018 - 07.2019
Branch Manager
SINO INTERNATIONAL LIMITED
08.2018 - 07.2021
Personal Assistant to the Managing Director
SINO INTERNATIONAL LIMITED
08.2017 - 05.2018
Participation Certification - Organizational Leadership
GUARDIANS OF THE NATIONS INTERNATIONAL [GOTNI]
I.C.T Certification - I.C.T
NIIT TRANCIT
Professional Certification - Human Resources Management
PALMSLAND CONSULT
Professional Certification - Project Management
PALMSLAND CONSULT
B.Sc. - Marketing
NNAMDI AZIKIWE UNIVERSITY
O.N.D - Marketing
NNAMDI AZIKIWE UNIVERSITY
- Palmsland Consult Nigeria, Human Resource Management Education Certificate
- Palmsland Consult Nigeria, Project Management Education Nigeria
- NIIT Trancit, Basic Information and Technology Certificate
- Guardians of Nations International, Emerging Leaders Conference Certificate
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