HILDA NGOZI EBOAGWU
4, Bridge View Estate, Zone 8, Lugbe
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Personal Assistant to the Chief Executive Officer
BON Ventures
02.2023 - Current
- Streamlined communication for the CEO with internal and external stakeholders through efficient correspondence handling.
- Assisted in developing comprehensive briefing documents before important meetings, ensuring the CEO was well-prepared for every discussion.
- Transcribed dictated information to provide clearly written communication.
- Improved information accessibility through diligent maintenance of electronic and paper records.
- Managed household budget by paying bills and balancing checking account.
- Prepared executive presentations, reports, and meeting agendas to support decision-making processes.
- Answered incoming phone calls and emails, and presented urgent requests for timely response.
- Assisted in budget planning and expense tracking, contributing to cost-saving initiatives.
- Participated in organizational events as needed, showcasing professionalism while promoting company values.
- Managed social media accounts by creating posts and responding to comments.
- Managed special projects for the CEO, achieving desired outcomes within specified timeframes.
- Provided exceptional administrative support during high-pressure situations such as mergers or acquisitions.
- Coordinated executive team meetings, ensuring all necessary materials were prepared in advance for effective discussions.
- Coordinated events, prepared agendas and managed schedule for CEO.
- Enhanced CEO''s productivity by managing schedules, appointments, and travel arrangements.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Volunteered to help with special projects of varying degrees of complexity.
- Screened personal and business calls and directed to appropriate party.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Took notes and dictation at meetings.
- Promoted team productivity by keeping supplies organized and well-stocked.
Logistics Supervisor
KENYO NIGERIA LIMITED
03.2022 - 01.2023
- The tasks, duties, and responsibilities majorly performed by logistics supervisors are shown in the job description example below:
- Manage and coordinate the organization, staffing, and operational activities for district warehouses and stores
- Participate in the development and implementation of goals, objectives, policies, and priorities of the organization
- Direct and review work plan for assigned staff
- Implement appropriate safety guidelines and investigate injuries or unsafe conditions
- Monitor storeroom and warehouse material usage
- Provide assistance in warehouse space utilization by designing facility layouts to achieve maximum storage efficiency
- Develop delivery schedules and drop shipment strategies
- Maintain accurate records and files of inventory usage
- Meet with staff to identify and resolve problems
- Select, train, motivate, and evaluate assigned personnel
- Implement discipline and termination procedures
- Prepare and present staff reports and other correspondence as appropriate and necessary
- Assist with budget preparation and administration
- Coordinate warehousing and storeroom activities with outside agencies and organizations
- Discover new trends and innovations in the fields of warehousing and storage programs
- Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Improved supply chain efficiency by implementing process improvements and optimizing warehouse operations.
- Streamlined inventory management through regular audits, reducing excess stock and minimizing losses.
- Managed vendor relationships for cost-effective procurement of goods and services, improving profitability.
- Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Met or exceeded production goals and objectives by following strict procedures.
- Developed and implemented strategies to improve team productivity and efficiency.
- Maintained accurate records of team attendance and documented disciplinary actions.
Logistics Manager
DORIS DEY HOTEL
02.2019 - 11.2021
- Strategically plan and manage logistics, warehouse, transportation and customer services
- Direct, optimize and coordinate full order cycle
- Liaise and negotiate with suppliers, manufacturers, retailers and consumers
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
- Arrange warehouse, catalog goods, plan routes and process shipments
- Resolve any arising problems or complaints
- Supervise, coach and train warehouse workforce
- Meet cost, productivity, accuracy and timeliness targets
- Maintain metrics and analyze data to assess performance and implement improvements
- Comply with laws, regulations and ISO requirements
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Monitored logistics performance and identified improvement opportunities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Spearheaded project to expand logistics network, enabling company to enter new markets and increase its customer base.
- Facilitated integration of new technologies into logistics operations, keeping company at forefront of industry trends.
- Implemented vendor management system that improved supplier reliability and quality of goods received.
- Reduced shipping errors by overseeing implementation of new quality control system at packing stage.
- Collaborated with IT department to upgrade logistics software, enhancing functionality and user experience for logistics team.
- Streamlined supply chain processes, leading to reduction in order fulfillment times.
- Enhanced logistics operations visibility with implementation of new tracking system, reducing lost shipments significantly.
- Promoted brand at industry events and through ongoing networking efforts.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Conducted research to address shipping errors and packaging mistakes.
Warehouse Manager
DADEV VENTURE NIG LTD
02.2017 - 11.2018
- Managing the warehouse in line with the company's standards
- Complying with the company's policies and vision
- Overseeing basic operations, such as receiving, warehousing, distribution, and maintenance of products
- Using the warehouse space to achieve peak efficiency
- Safeguards warehouse operations by complying with extensive security procedures and protocols
- Adhere to all warehousing, handling and shipping legislation laws and requirements
- Initiate, coordinate, and enforce optimal operational policies and procedures
- Maintain standards of health and safety, hygiene, and security
Education
Bachelor of Arts - International Studies And Diplomacy
University of Benin
Benin City, Edo State 09-2007
Skills
- Office administration
- Decision-making support
- Document management
- Executive support
- Meeting preparation
- Expense tracking
- Email management
- Schedule & calendar planning
- Presentation preparation
- Office management
- File organization
- Strategic planning
- Strong problem solver
Languages
English
Native language
English
Beginner
A1
Timeline
Personal Assistant to the Chief Executive Officer
BON Ventures
02.2023 - Current
Logistics Supervisor
KENYO NIGERIA LIMITED
03.2022 - 01.2023
Logistics Manager
DORIS DEY HOTEL
02.2019 - 11.2021
Warehouse Manager
DADEV VENTURE NIG LTD
02.2017 - 11.2018
Bachelor of Arts - International Studies And Diplomacy
University of Benin
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