HILARY AMADI
Key Account Executive
YABA,LAGOS
Summary
Results-driven sales leader with over 5 years of experience in driving revenue growth and building lasting client relationships in both B2B and B2C environments. Recognized for strategic account management, consultative selling, and team leadership, consistently surpassing targets and delivering sustainable business growth. Key strengths include strategic account management, market expansion and penetration, sales process optimization, negotiation, and closing skills. Known for a customer-centric approach and a results-driven mindset. Motivated individual with experience in customer service and sales, skilled in building customer relationships and understanding customer needs with strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Key Account Executive
Pernod Ricard Nigeria
Victoria Island, Lagos
07.2023 - Current
- Expanding the company’s market share by identifying and securing new business opportunities.
- Ensuring project execution in accordance with defined KPIs.
- Achieving sales goals by integrating new clients, ensuring company stability.
- Managing a diverse portfolio of key accounts, maintaining strong professional relationships and high retention rates.
- Providing extensive and detailed market and competitor analysis which enabled the company to stay updated with the latest industry trends.
Sales Assistant
Sandoz Pharmaceuticals
Ilupeju, Lagos
01.2015 - 09.2019
- Boosted sales revenue through targeting high-potential accounts.
- Leveraged effective time management to consistently exceed sales targets.
- Delivered unparalleled service to effectively address client needs.
- Kept current with industry trends for effective decision-making.
- Enhanced service quality to drive sales growth.
- Resolved complaints efficiently to uphold customer satisfaction.
- Maintained high customer service standards while processing transactions accurately.
Education
Bachelor of Science - Mass Communication and Media Technology
06.2020 - 05.2023
Diploma - Banking and Finance
Skills
Adaptability
Market awareness
Networking
Team leadership
Product knowledge
Presentation skills
Communication skills
Customer-Centric mindset
Conflict resolution and problem solving
Critical thinking
Time management
Customer service
Project Management
Sales strategy development
CLIENT RELATIONSHIP BUILDING
PRESENTATION AND PITCHING
SALES STRATEGY DEVELOPMENT
FORECASTING AND PIPELINE MANAGEMENT
CUSTOMER SERVICE
PROJECT MANAGEMENT
EFFECTIVE COMMUNICATION
TIME MANAGEMENT
NEGOTIATION
CUSTOMER RETENTION
BUSINESS DEVELOPMENT
NETWORKING
Relationship management
Key account management
Account management
Account retention
Territory management
Customer rapport
Certification
Soft skills training, Jobberman, 05/01/23
Key Career Achievements
- Delivered exceptional customer service to internal and external customers, increasing their satisfaction rate by over 40%.
- Helped in increasing profit made by the business in the 2024 financial year by 37%.
- Always excelling in executions and tasks that are in alignment with company objectives and KPIs.
Accomplishments
- Supervised team of 6 staff members.
- Achieved the difficulty of meeting sales targets by making sure that arrears or overdues are collected as at when due.
Timeline
Key Account Executive - Pernod Ricard Nigeria
07.2023 - Current
Soft skills training, Jobberman, 05/01/23
06-2023
Institute of Personality Development and Customer Relationship Management
05-2023
New Horizons: Photoshop
08-2022
Liporich: Professionalism In The Work Place
04-2022
Lead City University - Bachelor of Science, Mass Communication and Media Technology
06.2020 - 05.2023
Sales Assistant - Sandoz Pharmaceuticals
01.2015 - 09.2019
University of Lagos - Diploma, Banking and Finance