Motivated and analytical professional with experience in evaluating dashboards and developing KPI reports. Good in Excel, proficient in SQL, Python, and Power Bi. Additional growing fluency in artificial intelligence and product life cycle analytics. Focused collaborator dedicated to interdisciplinary communication.
Experience
Achievements
· Designing and implementing satellite communication systems for television broadcast.
· Conducting feasibility studies and evaluating satellite equipment for optimal performance.
· Performing satellite dish installations and ensuring alignment for maximum signal strength.
· Troubleshooting and resolving technical issues related to satellite reception and transmission.
· Collaborating with engineering teams to enhance system reliability and efficiency.
· Monitoring satellite networks and conducting routine maintenance to ensure uninterrupted service.
· Keeping abreast of industry trends and technological advancements in satellite communication.
Responsibilities
· Interfacing with customers to understand their needs and provide tailored solutions.
· Educating customers on available services, features, and pricing plans.
· Handling customer complaints and escalations in a professional and timely manner.
· Moving to different Locations( Houses, Offices, Hotels) to maintain and install satellites
· Maintaining accurate records of customer interactions and transactions.
· Collaborating with sales and technical teams to address customer concerns effectively.
Statistical Analysis: Hypothesis testing, regression analysis, probability distributions
Programming Languages: Python, SQL and EXCEL
Data Visualization: Power BI
Data Cleaning and Preprocessing: Handling missing values, outlier detection, normalization, scaling and data aggregation
Database Management: PostgreSQL
Data Storytelling: Communicating insights effectively to non-technical audiences
Domain Knowledge: Finance, healthcare, marketing, e-commerce
Collaboration and Clear Communication
Problem Solving Skills
The Utiva's Data Analytics bootcamp is a specialized course that is designed to introduce learners to Data Analytics from the foundation to advanced knowledge. This program is taught and led by industry experts and leaders, the course uses a project-based learning model to provide hands-on experience with the latest data concepts and tools. This course focuses on working with databases, and creating visualizations using tools like Excel, SQL, and Power Bi.