Putty
HENRY OGILI
NETWORK ADMINISTRATOR
Surulere,Lagos
Summary
Experienced Network Administrator offering over five-plus years of systems/server administration, project management, networking, VoIP administration, customer service, account management, and supervision. With a strong passion for learning, studying, and using technology for the improvement and advancement of the organization. A creative problem solver, and a great motivator, who is proficient with help desk operations, business systems functions, computer systems operations, network infrastructure/ management/ security, software applications, and plethora computer hardware. With a goal of providing unprecedented customer service from Information Technology Services to its users and letting technology help in the growth of the organization.
Overview
2
2
Certificates
5
5
years of post-secondary education
6
6
years of professional experience
Work History
IT Support Specialist
Tranter IT Infrastructure LTD
ISOLO, Lagos
06.2019 - Current
- Troubleshot and maintained all networking devices and infrastructure across enterprise including switches, routers and firewalls.
- Installed firewalls and VPNs to increase and manage client network security.
- Determined hardware and network system issues using effective troubleshooting techniques.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Resolved issues with systems, hardware and telephones quickly and accurately.
Network Administrator
Covetech Nig LTD
Ikeja , Lagos
03.2017 - 05.2019
- Maintained network performance by performing network monitoring, analysis, and performance tuning.
- Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
- Constructed and maintained Virtual Local Area Network (VLAN).
- Produced average of [Number] closed trouble tickets [Timeframe].
- Provided all required network documentation to inform management.
- Installed and upgraded [Type] internal and third party software.
- Drafted training materials and organized training sessions for new employees.
System Administrator
DIGITAL DREAMS
ENUGU, ENUGU
04.2015 - 12.2016
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Constructed and maintained Virtual Local Area Network (VLAN).
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Worked with users to determine areas of technology in need of improved usability.
- Resolved issues and escalated problems with knowledgeable support and quality service.
Education
Bachelor of Science - Computer And Information Systems Security
Institute of Management And Technology
Enugu 02.2007 - 02.2012
Skills
Account security maintenance
undefinedAccomplishments
- Provided Tier 1 network-monitoring services on multiple platforms while providing excellent customer service for more than [Number] users.
- Promoted to Technical Lead for the entire department after just [Number] months of employment.
- Designed and implemented the [System name], which became the cornerstone system of the internal systems suite used by research and development worldwide.
Software
GNS3
OFFICE365
ORACLE VIRTUAL BOX
Certification
CCNA - Cisco Certified Network Associate
Travelling and playing football
i love playing ball
Timeline
IT Support Specialist
Tranter IT Infrastructure LTD
06.2019 - Current
Network Administrator
Covetech Nig LTD
03.2017 - 05.2019
System Administrator
DIGITAL DREAMS
04.2015 - 12.2016
Bachelor of Science - Computer And Information Systems Security
Institute of Management And Technology
02.2007 - 02.2012
Similar Profiles
OKEKE DAVIDOKEKE DAVID
Principal Sales Manager at Tranter IT Infrastructure Services LimitedPrincipal Sales Manager at Tranter IT Infrastructure Services Limited
Sunday EdacheSunday Edache
Lead, Governance Planning and Project Management at Tranter IT Infrastructure Services LtdLead, Governance Planning and Project Management at Tranter IT Infrastructure Services Ltd
Mohit GoelMohit Goel
AGM- Sales India & Central Asia at Tranter India Private LimitedAGM- Sales India & Central Asia at Tranter India Private Limited