HENRIETTA DOOSUUR TOR
Abuja,FCT
Summary
Focused professional with career centred around support and care work. Possess natural ability of empathy and patience, crucial for fostering positive relationships and ensuring client comfort. Skilled in utilising communication, problem-solving, and team collaboration to provide high standards of care. Proven background in providing emotional support and practical assistance with a focus on enhancing quality of life for individuals in need.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Nursing Assistant
CEDARCREST HOSPITALS
Abuja, FCT
01.2024 - Current
- Supported nurses during medical procedures, contributing to successful treatment plans.
- Assisted with daily activities to enhance quality of life for patients.
- Provided high-quality patient care, resulting in increased comfort and satisfaction.
- Administered medication to patients for improved health outcomes.
- Maintained clean and safe environment by following hygiene standards and protocols.
- Delivered compassionate emotional support to patients during difficult times in discomforting periods.
- Facilitated meal preparation and feeding for malnourished patients, improving their overall health condition.
- Enhanced patient recovery process by assisting with physiotherapy sessions.
- Prepared examination rooms prior to medical procedures, ensuring readiness for use.
- Developed strong rapport with patients through active listening and empathy, encouraging open communication.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Responded rapidly during emergencies ensuring timely medical intervention.
- Transported clients to medical appointments or other necessary errands thereby providing indispensable logistical support.
Administrative Officer
TMT CORPORATE SERVICES LIMITED
Abuja, FCT
04.2010 - Current
- Simplified complex information via clear, concise written communication skills; eased understanding across departments.
- Prioritised tasks for timely completion of projects.
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Provided excellent customer service for improved client satisfaction.
- Streamlined processes with proactive problem-solving abilities.
- Offered excellent customer service to colleagues and external representatives, maintaining company reputation.
Human Relations
SWINGNET INC
Abuja, FCT
09.2019 - 07.2023
- Gathered employee relations insights and presented trends to identify continuous improvement opportunities.
- Built strong, lasting relationships with new and existing customers, increasing customer retention by 73%
- Built positive pupil, parent and teacher relationships, improving department communications.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Built and strengthened customer relationships through positive communication and rapport building.
- Established close relationships with community resources, teachers and health professionals to meet children's development needs.
Education
Bachelor of Science - Sociology
Benue State University
Nigeria 08.2005 - 07.2009
Certificate of Higher Education - Nursing Assisstance
American Medical Certification Association
United States of AmericaCertificate of Higher Education - Nursing Assisstance
Strongpoint Educational Institute & Training Inst
Nigeria 07.2023 - 12.2023
Certificate of Higher Education - Basic Life Support
Kaicops Mega Concept
NIgeria 06.2023 - 10.2023
Skills
- Personal care
- Basic Life Support Certification
- Quality patient care
- Healthcare support
- Supporting personal needs
- Basic Life Support certified
- Patient relations
- Preparing meals
- Documenting behaviours
- Measuring bodily fluids
- General housekeeping ability
- Patient mobility assistance
- Meal and snack preparation
- Patient privacy and confidentiality
- Compassionate care
Certification
CNA Certified Nursing Assistant (Strong Point Educational and Training Institute, Dubai, UAE)
Nursing Assistant Certification (American Medical Certification Association)
Basic Life Support (Kaicops Mega Concept)
Timeline
Nursing Assistant
CEDARCREST HOSPITALS
01.2024 - Current
Certificate of Higher Education - Nursing Assisstance
Strongpoint Educational Institute & Training Inst
07.2023 - 12.2023
Certificate of Higher Education - Basic Life Support
Kaicops Mega Concept
06.2023 - 10.2023
Human Relations
SWINGNET INC
09.2019 - 07.2023
Administrative Officer
TMT CORPORATE SERVICES LIMITED
04.2010 - Current
Bachelor of Science - Sociology
Benue State University
08.2005 - 07.2009
CNA Certified Nursing Assistant (Strong Point Educational and Training Institute, Dubai, UAE)
Nursing Assistant Certification (American Medical Certification Association)
Basic Life Support (Kaicops Mega Concept)
Certificate of Higher Education - Nursing Assisstance
American Medical Certification Association
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