Henrietta Dikibo
Assistant Head Of Department
Lugbe
Summary
A detail-oriented and proactive professional with a strong background in administration, travel coordination, and executive support. Skilled at managing schedules, handling confidential information, and streamlining operations to enhance organizational efficiency. Adept at multitasking, problem-solving, and maintaining excellent client and stakeholder relationships. Seeking to leverage administrative expertise, communication skills, and leadership experience in an Executive Assistant role to support senior management and contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Language
Work History
Assistant Head – Visa & Tours Department
Foshizi Tours Limited
01.2021 - 01.2025
- Managed day-to-day operations of the visa and tours department, ensuring accuracy and compliance with requirements.
- Assisted department head with task delegation, team supervision, and performance monitoring to boost efficiency.
- Coordinated directly with embassies, consulates, airlines, and travel partners to streamline processes and build strong partnerships.
- Oversaw preparation of travel itineraries, visa documents, and client records, reducing processing delays.
- Handled escalated client concerns and maintained high satisfaction rates.
- Trained junior staff, improved workflow systems, and supported departmental budgeting and reporting.
Administrative Officer
Alpha Institute of Broadcasting and Communications
01.2019 - 01.2021
- Managed institutional correspondence, filing, and documentation to support daily operations.
- Coordinated professional training schedules, ensuring smooth logistics for instructors and trainees.
- Maintained accurate staff and trainee records, attendance systems, and databases.
- Assisted in event planning, workshops, and seminars by handling logistics and communication.
- Facilitated onboarding processes and provided ongoing administrative support to staff and trainees.
Intern – Office of the Director (NYSC Unit)
Secondary Education Management Board
01.2018 - 01.2019
- Prepared and organized clearance forms for corps members.
- Supported monitoring of corps members’ performance and welfare at their primary assignments.
- Assisted with filing, organization, and management of official records.
Education
B.A.Ed - English and Literary Studies
Ignatius Ajuru University of Education
Rivers State, Nigeria01-2016
Certificate of Proficiency - Communications
Alpha Institute of Broadcasting And Communications (AIBC)
Rivers State, Nigeria01-2009
West African Certificate Examination (WAEC) -
National Comprehensive Secondary School Elelenwo (NCSS)
Rivers State, Nigeria01-2008
Skills
Executive & Administrative Support
Accomplishments
- Successfully implemented workflow improvements at Foshizi Tours that reduced processing time and increased client satisfaction.
- Consistently recognized for attention to detail, efficiency, and ability to manage multiple priorities under pressure.
- Commended for professionalism and client handling, leading to repeat business and strengthened partnerships.
Timeline
Assistant Head – Visa & Tours Department
Foshizi Tours Limited
01.2021 - 01.2025
Administrative Officer
Alpha Institute of Broadcasting and Communications
01.2019 - 01.2021
Intern – Office of the Director (NYSC Unit)
Secondary Education Management Board
01.2018 - 01.2019
B.A.Ed - English and Literary Studies
Ignatius Ajuru University of Education
Certificate of Proficiency - Communications
Alpha Institute of Broadcasting And Communications (AIBC)
West African Certificate Examination (WAEC) -
National Comprehensive Secondary School Elelenwo (NCSS)