Summary
Overview
Work History
Education
Skills
Accomplishments
Knowledge And Expertise
Professional Affiliation
Training
Affiliations
Interests
Timeline
Generic
Helen Uche Ogbeifun

Helen Uche Ogbeifun

Senior Public Relations Professional
Kubwa,Abuja

Summary

Offering more than 15 years successful Public Relations, Customer Service, Secretarial and Administrative experience, combined with a Masters Degree in Management, the candidate has a strong background in International Communication, having worked in Diplomatic and multicultural diverse workplaces. The candidate is poised to galvanize efficient and effective Public Relations strategy to produce result-oriented management and enhance organizational capability in compliance with the vision and mission of the organization.

Overview

23
23
years of professional experience
9
9
years of post-secondary education

Work History

Senior Public Relations Officer

Nigeria-Sao Tome & Principe Joint Development Authority (NSTPJDA)
04.2014 - Current
  • Company Overview: A bilateral, diplomatic and International organization headquartered in Abuja, Nigeria, with a goal to explore the Hydrocarbon, Non-Hydrocarbon and other mineral Resources in the Joint Development Zone of the countries of Nigeria and Sao Tome for the economic benefit of both State Parties
  • To design, implement, monitor and assess impact-driven Public Relations strategy that include effective positioning, stakeholder engagement and advocacy to leverage communications opportunities
  • Developed and executed effective PR and digital communications strategy that promoted and secured high levels of visibility for the organization through ad campaigns and social media platforms
  • Identified main client groups and audience, and evolved the best persuasive communication strategy to reach them
  • Initiated and maintained effective relationships with key constituencies to identify opportunities for strategic partnerships and to strengthen the Joint Development Authority’s overall effectiveness and image, such as Embassies, oil and gas operators, affiliated government ministries and parastatals, other stakeholders and investors
  • Arranged and coordinated meetings, workshops, training sessions and other necessary events with the stakeholders
  • Managed the various aspects of the Organization’s media relations strategy, including preparation of speech scripts, leaflets, banners, greeting cards, calendars, letters, document for presentation, reporting, handling of media queries, interviews, photograph sessions, Press release and press conferences
  • Implemented effective media/public relations and crisis management systems and processes, thereby resolving problems and queries while liaising with NSTPJDA colleagues and other stakeholders as required
  • Provided intelligence monitoring of the business environment for competitive analysis, thereby contributing to strengthening result-oriented management and increasing efficiency and effectiveness of programmes
  • Ensured strict adherence to defined policies and procedures governing both internal and external information dissemination
  • Assisted in monitoring, supervision and post-evaluation of Corporate Social Responsibility projects/programmes and complete post-evaluation reports
  • A bilateral, diplomatic and International organization headquartered in Abuja, Nigeria, with a goal to explore the Hydrocarbon, Non-Hydrocarbon and other mineral Resources in the Joint Development Zone of the countries of Nigeria and Sao Tome for the economic benefit of both State Parties

Confidential Secretary to the Executive Director, Non-Hydrocarbon Resources Department

Nigeria Sao-Tome & Principe Joint Development Authority
02.2007 - 04.2014
  • To Provide efficient and effective secretarial and administrative support to the Executive Director, Non-Hydrocarbon Resources Department
  • Researched, prioritized and followed up on incoming issues and concerns addressed to the ED, including those of a sensitive or confidential nature and determined the appropriate course of action, referral, or response with keen professional judgment
  • Handled all incoming and outgoing communications including phone, email and hard copy correspondences as well as managed an extremely busy work calendar of business appointments, travel itinerary, personal commitments, agenda, logistics, events, meetings and his leaves
  • Performed secretarial duties using IT, which included typing and production of documents, while ensuring proper documentation of records and data/file management
  • Provided a bridge for smooth communication between the ED’S office and the various departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff
  • Coordinated the private staff of the ED to facilitate the effective delivery of their set deliverables
  • Prioritized conflicting needs; handled matters expeditiously, proactively, and followed through on projects to successful completion, often with deadline pressures

Departmental Trainer

Le Meridien
10.2006 - 02.2007
  • Company Overview: A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength
  • Handled skills and knowledge training for all staff members in the Front Office Department, including Receptionists, Guest Relations Officers, and Telephone operators, Reservations, Bellmen, Porters and Concierge
  • A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength

Guest Relations Officer

Le Meridien
05.2006 - 02.2007
  • Company Overview: A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength
  • Responsible for welcoming of local and International Guests
  • Recognition of Loyal Guests, V.I.P’’s like Royalties, Top Government Officials, Celebrities and tourists
  • Handled complaints in the most professional manner and ensuring they are resolved
  • A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength

Receptionist

Le Meridien
11.2003 - 05.2006
  • Company Overview: A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength
  • Welcomed Guests on arrival
  • Check-in and check-out
  • Receiving cash (currency and electronic)
  • Performed diverse clerical and administrative work
  • A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength

Switchboard Operator

Le Meridien
11.2003 - 05.2006
  • Company Overview: A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength
  • Received and transferred calls/messages to guests
  • A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength

Reservation Officer

Le Meridien
11.2003 - 05.2006
  • Company Overview: A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength
  • Responsible for booking of reservation
  • A brand of Starwood Hotels & Resorts, Inc
  • A 250 room hotel with over 400 Staff strength

English Teacher

Federal Government Academy, Suleja
01.2002 - 01.2003

Education

Master of Science - Management

University of Leicester
Leicester, UK
01.2016 - Current

Bachelor of Education - English

Abia-State University, Uturu
Uturu, Abia-State

Senior Secondary School Certificate - undefined

Girls Secondary School, Abayi, Umuocham, Aba
Aba, Abia-State

First School Leaving Certificate - undefined

67 Infantry Battalion Primary School
Aba, Abia-State

Skills

Advanced Microsoft Office Suite skills

Accomplishments

  • Committee member/secretary of the Strategic Planning Committee of the Nigeria-Sao Tome and Principe Joint Development Authority (NSTPJDA) that developed a successful Five (5) years strategic business plan on ‘Sustainable funding for JDA’.
  • Monitored, supervised and commissioned an array of NSTPJDA Corporate Social Responsibility (CSR) programmes worth $5,000,000.00.
  • Member/organizer of the NSTPJDA Trade & Investment forum team, attracting international business opportunities.
  • Provided technical support for Scholarship assistance programmes worth over US$2,000,000.00.
  • Assisted in promoting diplomacy between Nigeria and Sao Tome through organized sporting activities.
  • Re-organized and restructured the NSTPJDA conference room for effective communication.
  • Handled skills and knowledge training for all staff members in the Front Office Department of Le Meridien Hotel, Abuja.

Knowledge And Expertise

  • Public Relations
  • Events Management
  • Management
  • Diplomatic Relations
  • Strategic Planning/implementation
  • Training/employee development
  • Media Relations
  • Project Management
  • Information Technology/system
  • Customer Service
  • Leadership development
  • Sales & Marketing
  • Secretarial/office Administration

Professional Affiliation

Institute of Public Diplomacy and Management (IPDM), Full Member, FM/012/1504, 09/01/12, Nigeria

Training

  • Enhanced User Productivity Training for Accounting Software and HR Payroll Software, 09/20/23, 09/25/23
  • Effective Government Relations for the Oil & Gas Sector, 11/11/19, 11/15/19
  • Work Ethics and Effective Attitude in Workplace, 01/26/16, 01/27/16
  • Cost Management, 12/08/14, 12/12/14
  • Fisheries Management, 09/30/13, 10/04/13
  • Project Management, 10/19/12, 10/24/12
  • Report Writing, 10/18/12
  • Project Management, 09/10/12, 09/14/12
  • Effective Performance Management and target setting skills, 07/12/12, 07/13/12
  • Leadership for Administrative Professionals, 10/03/11, 10/07/11
  • Interpersonal Communication Skills, 12/19/10, 12/23/10
  • Executive Administration – Developing core skills for PA’s, 06/22/09, 07/03/09
  • Essentials of Petroleum and Geology, 09/11/09
  • International Seabed Authority Nigeria (Sensitization Seminar), 03/24/09, 03/26/09
  • Senior Secretaries and Personal Assistants Diploma Course, 2008
  • Trainer Skills workshop, 2006
  • Commitment to excellence Training, 2003

Affiliations

Associate Member, Institute of Public Diplomacy and Management (IPDM)

Interests

Travelling and Reading

Timeline

Master of Science - Management

University of Leicester
01.2016 - Current

Senior Public Relations Officer

Nigeria-Sao Tome & Principe Joint Development Authority (NSTPJDA)
04.2014 - Current

Confidential Secretary to the Executive Director, Non-Hydrocarbon Resources Department

Nigeria Sao-Tome & Principe Joint Development Authority
02.2007 - 04.2014

Departmental Trainer

Le Meridien
10.2006 - 02.2007

Guest Relations Officer

Le Meridien
05.2006 - 02.2007

Receptionist

Le Meridien
11.2003 - 05.2006

Switchboard Operator

Le Meridien
11.2003 - 05.2006

Reservation Officer

Le Meridien
11.2003 - 05.2006

English Teacher

Federal Government Academy, Suleja
01.2002 - 01.2003

Bachelor of Education - English

Abia-State University, Uturu

Senior Secondary School Certificate - undefined

Girls Secondary School, Abayi, Umuocham, Aba

First School Leaving Certificate - undefined

67 Infantry Battalion Primary School
Helen Uche OgbeifunSenior Public Relations Professional