HELEN OPARA-NESTOR
HOUSE D17, SUNSHINE ESTATE GWARINPAGWARINPA
Summary
Driven HR professional with proven leadership qualities and expertise in recruitment strategies, honed at TECHNOLOGY & TELECOMMUNICATIONS NIGERIA LIMITED. Excelled in employee relations and HR policies compliance, significantly enhancing hiring processes and team efficiency. Skilled in Microsoft Office and data analysis, adept at transforming challenges into actionable solutions with a focus on results. Ambitious Human Resources Intern pursuing a Postgraduate Degree Certificate in Human Resources, Marketing and Entrepreneurship trained to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
5
5
years of professional experience
Work History
Human Resources Intern
TECHNOLOGY & TELECOMMUNICATIONS NIGERIA LIMITED
2024.01 - Current
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
- Maintained up-to-date knowledge of employment law changes affecting company policies through ongoing professional development opportunities.
- Conducted exit interviews with departing employees, providing valuable feedback for HR team members to assess and improve organizational practices.
NYSC
Federal Ministry Of Works And Housing
2021.12 - 2022.11
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Computer System InterN
SWINTEC INSTITUTE
2019.11 - 2021.11
- Improved software functionality by troubleshooting and resolving system issues.
- Boosted overall productivity by streamlining task management using project management tools such as Jira or Trello.
- Conducted thorough research on emerging technologies, presenting findings to the team for potential implementation.
- Facilitated smooth deployment of software updates by managing version control systems effectively.
- Contributed to successful project completion by collaborating with cross-functional teams.
- Supported end-users by providing timely technical assistance and training on software applications.
- Collaborated closely with senior developers to gain insights into advanced concepts, enhancing personal growth within the industry.
- Reduced system downtime with proactive monitoring, identification, and resolution of potential issues before they escalated.
- Demonstrated adaptability while working under tight deadlines or shifting priorities to meet project goals successfully.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Offered input for complex documents to support client-ready final versions.
- Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Developed diagrams to describe and lay out logical operational steps.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Ensured data integrity by conducting regular backups and maintaining security measures.
- Strengthened communication within the team by actively participating in meetings and providing constructive feedback on work progressions.
- Ensured seamless integration between systems through diligent API management and thorough testing procedures.
Education
Bachelor of Science - COMPUTER SCIENCE
MICHAEL OKPARA UNIVERSITY OF AGRICULTURE
ABIA, NIGERIA09.2019
High School Diploma -
MADONNA MODEL SECONDARY SCHOOL
Owerri, Imo State, Nigeria06.2015
Skills
- Data Entry
- Recruitment Strategies
- Leadership Qualities
- File Management
- Record preparation
- Employee Relations
- HR Policies Compliance
- Applicant screening
- Document Management
- Administrative Support
- Microsoft Office
- Data Analysis
Timeline
Human Resources Intern
TECHNOLOGY & TELECOMMUNICATIONS NIGERIA LIMITED
2024.01 - Current
NYSC
Federal Ministry Of Works And Housing
2021.12 - 2022.11
Computer System InterN
SWINTEC INSTITUTE
2019.11 - 2021.11
Bachelor of Science - COMPUTER SCIENCE
MICHAEL OKPARA UNIVERSITY OF AGRICULTURE
High School Diploma -
MADONNA MODEL SECONDARY SCHOOL
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