HELEN NOR
Researcher And Teacher/Marketing And Operations Banker
Kaduna,Nigeria
Summary
PROFILE HIGHLIGHT To offer quality service through the platform of research and lecturing. Capable of taking instructions and working under guidance. Skilled Postgraduate Research Fellow focused on Arts and Humanities research. Bringing experience in both self-directed and support research capacities. Enthusiastic about furthering field knowledge and publishing professional papers and books for the advancement of knowledge.
Overview
19
19
years of professional experience
21
21
years of post-secondary education
6
6
Certifications
Work History
Research Fellow
Centre for Leadership and Complex Military Operations, Nigerian Defence Academy
Kaduna, Kaduna
01.2020 - Current
- Assisting the Director in the area of sourcing of research materials and put together
- Maintained high levels of confidentiality to protect data quality and project research.
- Collaborated with other researchers to write and distribute impactful results of related research.
- Book and Journal publications
Customer Service Officer
Polaris Bank Ltd
Kaduna, Kaduna
01.2010 - Current
- Customer care and customer engagement
- Promoted company brand and unique offerings through personalized customer service.
- Resolved concerns with products or services to help with retention and drive sales.
Credit and Marketing Team Leader
First City Monument Bank
Kaduna, Kaduna
01.2008 - 01.2010
- Product marketing and acquiring new customers for all consumer products, which includes current account, saving accounts, fixed deposits and deposit mobilization.
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
Lecturer
Zamfara College of Art and Science
Gusau, Zamfara
02.2007 - 01.2008
- Lecturing
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Education
Master of Arts - International Studies Kaduna
Nigerian Defence Academy
Kaduna , North West Nigeria 04.2019 - 12.2022
Post Graduate Diploma - Education
National Teachers Institute
Rigachukun, Kaduna 04.2016 - 04.2017
B.A - History
Ahmadu Bello University of Zaria
Kaduna 01.2001 - 12.2005
Secondary School Certificate - undefined
Piety High School
01.1994 - 01.2000
Primary School Certificate - undefined
Local Education Authority
01.1988 - 01.1993
Skills
Book Editor
Certification
2007 Nigerian Institute of Management
Academic Publications
Chapter Contributor in the Book: THE NATIONAL YOUTH SERVICE CORPS AND NATIONAL INTEGRATION.ISBN 978-978-58821-4-8 (2021) Pyla – Mak Press and Publishers, Kaduna, Nigeria
Editor in the Book: LEADERSHIP AND DEVELOPMENT IN NIGERIA. ISBN 978-978-59843-2-3 (2022) Pyla – Mak Press and Publishers, Kaduna, Nigeria
Hobbies
Reading, Watching News documentaries and Travelling
Referees
Abubakar I. Mohammed
Business Development Manager
Polaris Bank Ltd,
Kaduna II Branch
08065669873
Dr S.S. Mohammed
ITF Coordinator
Kaduna Polytechnic
Main Campus, Tudun Wada
07087666955
Prof. Ndera Jonathan
Department of History and Archeology
Ahmadu Bello University
08037032463
Timeline
Research Fellow
Centre for Leadership and Complex Military Operations, Nigerian Defence Academy
01.2020 - Current
Master of Arts - International Studies Kaduna
Nigerian Defence Academy
04.2019 - 12.2022
Post Graduate Diploma - Education
National Teachers Institute
04.2016 - 04.2017
Customer Service Officer
Polaris Bank Ltd
01.2010 - Current
Credit and Marketing Team Leader
First City Monument Bank
01.2008 - 01.2010
Lecturer
Zamfara College of Art and Science
02.2007 - 01.2008
B.A - History
Ahmadu Bello University of Zaria
01.2001 - 12.2005
Secondary School Certificate - undefined
Piety High School
01.1994 - 01.2000
Primary School Certificate - undefined
Local Education Authority
01.1988 - 01.1993
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