Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Haroun Taslim

IT Specialist
Maitama,Abuja

Summary

Experienced IT Specialist with over 5 years of experience in the IT industry. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic AI researcher eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Data mining and analytics and training in Machine Learning. Motivated to learn, grow and excel in Advanced research.

Overview

4
4
Languages
7
7
Certifications
7
7
years of post-secondary education
8
8
years of professional experience

Work History

Network Security/ Fiber Engineer

VDT Communications Ltd
02.2016 - Current
  • Handled day-to-day running of network monitoring and diagnosis, ensuring high levels of productivity and progression.
  • Completed security checks to ensure compliance with relevant IT security regulations.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Used coordination and planning skills to achieve results according to schedule.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Fiber Optics Technician Trainee

VDT Communications Ltd
01.2015 - 01.2016
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Carried out day-day-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Maintained excellent attendance record, consistently arriving to work on time.

Trainer Trainee

LAGOS ENERGY ACADEMY — Train
03.2014 - 09.2015
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Exceeded goals through effective task prioritization and great work ethic.

Education

MS - Artificial Intelligence

IUBH UNIVERSITY OF APPLIED SCIENCES
GERMANY
10.2020 - Current

BS - Electrical/ Electronics Engineering

OLABISI ONABANJO UNIVERSITY
NIGERIA
11.2003 - 08.2010

Skills

Troubleshootingundefined

Certification

Oracle Cloud Infrastructure Foundations Certified Associate

Timeline

MS - Artificial Intelligence

IUBH UNIVERSITY OF APPLIED SCIENCES
10.2020 - Current

Network Security/ Fiber Engineer

VDT Communications Ltd
02.2016 - Current

Fiber Optics Technician Trainee

VDT Communications Ltd
01.2015 - 01.2016

Trainer Trainee

LAGOS ENERGY ACADEMY — Train
03.2014 - 09.2015

BS - Electrical/ Electronics Engineering

OLABISI ONABANJO UNIVERSITY
11.2003 - 08.2010
Haroun TaslimIT Specialist