Hannah Oluwaloseyi Olajide
Office And Administrative Support
Summary
A recent graduate with foundational knowledge in Philosophy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Experienced with managing administrative tasks and supporting executive staff. Utilizes organizational skills to maintain orderly office operations and effective communication. Knowledge of scheduling, document handling, and office software to enhance team productivity.
Overview
5
5
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Secretary Intern
Ministry of Local Government & Chieftaincy Matters
07.2025 - Current
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying and filing documents.
- Assisted coworkers and staff members with special tasks on daily basis.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Customer Service Representative
Learnmonie Digital Services
11.2024 - 04.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Office Administrator
House 40 Oaks Suites
07.2020 - 10.2024
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
Education
Corp Member
National Youth Service Corps
Ibadan North Local Government, Ibadan, Oyo State. 04.2001 -
Bachelor Of Arts - Philosophy
The University Of Ibadan
Ibadan, Oyo State 04.2001 -
Skills
Confidentiality and data protection
Financial Management
Teamwork and collaboration
Fast learner
Effective communication
Multitasking
Time management
Microsoft office
Customer service
Critical thinking
Organizational skills
Certification
Jobberman Soft-Skills Training, Jobberman, June,2025.
Timeline
Secretary Intern
Ministry of Local Government & Chieftaincy Matters
07.2025 - Current
Jobberman Soft-Skills Training, Jobberman, June,2025.
06-2025
Entrepreneurship and Small Business Training, Jobberman, June 2025.
06-2025
Basic Financial Education, Kudimata, June 2025.
06-2025
Customer Service Representative
Learnmonie Digital Services
11.2024 - 04.2025
Certificate Of Partnership, Realtors Continent, November 2024.
11-2024
Certificate Of Meritorious Service, National Association Of Philosophy Student.
05-2024
Office Administrator
House 40 Oaks Suites
07.2020 - 10.2024
Corp Member
National Youth Service Corps
04.2001 -
Bachelor Of Arts - Philosophy
The University Of Ibadan
04.2001 -
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