HANNAH AJIEH-IKOMI
Abuja
Summary
Results-driven and personable administrative, procurement, and project operations professional with 15+ years of multi-sector experience overseeing procurement & logistics management, HR, compliance, and strategic operations in multi-stakeholder initiatives across health, agriculture, gender and youth programs. Known for driving efficiency, reducing costs, and implementing digital systems to modernize organizational processes. Adept at leading cross-functional teams, maintaining stakeholder engagement, and aligning operations with global best practices and donor compliance standards. Excels in multicultural settings and international program strategy.
Overview
20
20
years of professional experience
Work History
Procurement and Operations Coordinator
RESEARCH TRIANGLE INSTITUTE(RTI)INTERNATIONAL
04.2023 - 05.2025
- Oversee the management of all USAID ACT|EAST program procurements and coordinate its logistics activities in full compliance with RTI and USAID policies and procedures.
- Plan and coordinate all procurements for the project, assuring all sub-contracts, consultant and other service contracts, and purchase orders awarded by the project are in compliance with RTI Procurement Policy for International Offices and USAID rules and regulations.
- Work closely with technical/program team to ensure all logistics and support around program implementation is effectively planned.
- Coordinate all travel logistics both for local and international staff. Providing support around visa/immigration requirements, ground, and air travel including accommodation.
- Organize transportation for project field activities as required including the movement of commodities.
- Draft and develop terms for Master Service Agreements(MSA),contracts and purchase orders.
- Receive, review and process incoming requests ensuring sufficient clarity on specifications given for goods and services. Confirm any other relevant information from requestors and seek recommendation from regional or head office were necessary.
- Secretariat for procurement committee, ensuring due processes are followed during procurement evaluation processes and all necessary documentation are in place.
- Coordinate and ensure that all project related purchases are reviewed and approved in accordance with the purchase authorization matrix.
- Maintain records of all transactions, ensuring that an efficient filing system for records of all quotations, procurement process, copies of records of expenditure, receiving reports, receipts, local order forms, etc. are kept accountable and easily accessible by managers and auditors.
- Coordinate and monitor the delivery of ordered goods/services and ensure through established procedures that all received goods/services are in accordance with the terms and specifications of the PO/SA. Furthermore, ensure quality and opportune delivery of purchased goods/services.
- Oversee payment preparation and documentation and liaise closely with the finance team concerning payment of purchased and delivered goods and services.
- Responsible for project property control and inventory management; keeps records of controlled and managed equipment in RTI systems. Maintain record list of property and managed equipment for the project into RAMS application and submit relevant issues to home office.
- Processing and maintenance of encumbrances (Fee for Service Contracts, Lease Agreements, Rental Agreements, etc).
- Identify vendors for office lease, utilities, furniture, equipment, programmatic supplies, and other necessary office services in accordance with RTI procurement procedures and in consultation with RTI's regional and head offices.
Administrative and Procurement Manager
MENNONITE ECONOMIC DEVELOPMENT ASSIOCIATES(MEDA)
12.2017 - 04.2023
- Oversee and provide leadership on administrative, operations, procurement, human resources, and IT processes for Nigeria WAY Project to ensure understanding and compliance with MEDA and GAC (Global Affairs Canada) policies and procedures so organizational efficiency can be achieved while nurturing a pleasant work environment.
- Ensure general management of the office, overseeing operational efficiency, effective communications by maintaining a friendly experience for anyone coming into the office, provide preventative measures by identifying issues to improve operational flow.
- Oversee office interactions by providing necessary resources and responding to requests and questions.
- Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing, and shipping packages, and updating contact database and employee list.
- Work closely with technical/program team to ensure all logistics and support around program implementation is effectively planned.
- Oversee and maintain office equipment for uninterrupted function, identify and fulfill office supply needs, maintain, and manage vendors.
- Train and onboard new employees on operational protocols to ensure all staff members adhere to standard operating procedures (SOP's).
- Maintain facilities management including all aspects of the office's space/infrastructure planning (moves, adds, and changes to workstations), facilitating all office functions and services and managing filing systems.
- Ensure all legal/statutory operational documents for the Nigeria office are in place and up to date.
- Directly supervise administrative and operations staff including facility managers.
- Manage project stakeholder relationships which includes government ministries and agencies, civil society groups, local NGO's, and private businesses.
- Ensure all Nigeria office assets are inventoried, appropriately insured, and managed.
- Manage country office vehicle fleet and organize transportation for project field activities as required.
- Coordinate all travel logistics both for local and international staff. Providing support around visa/immigration requirements, ground, and air travel including accommodation.
- Coordinate, negotiate and manage service agreements with hospitality, transport, security, telecom, insurance etc. service providers to ensure smooth operations of the Nigeria office.
- Ensure all security and operational policies are understood by staff, consultants etc. and are adhered to.
- In the absence of the Country Project Manager, take up the leadership role and oversee the management of all aspects of the Nigeria Office.
- Participate in the development of yearly Annual Work Plan (AWP) ensuring it aligns with the projects logical framework and budget.
- Lead annual planning around procurement and human resource to align with projects AWP and funding.
- Member of the Senior Management Team (SMT) for the Nigeria Office. The SMT ensures the project compliance to donors, the government and other project stakeholders by making decisions towards effective operations.
- Establish, lead, and implement procurement processes and logistics to support activity implementation for the project, strictly following MEDA, GAC procurement rules and guidelines including Nigeria local laws.
- Work with Project Technical team to prepare the annual Project Procurement Plan is to maximize efficiency and coordination in the procurement of goods and services.
- Conduct market research for each type of procurement and maintain a database of vendors and items commonly needed by the project.
- Determine the most reasonable and expeditious process for procurement in compliance with MEDA policies and procedures and GAC regulations.
- Prepare and issue solicitation documents based on approved requisition request received. Facilitate the evaluation process for each solicitation. Ensure proper documentation of the selection of vendors. Responsible to provide clarifications to all vendors when is required. Lead negotiations with vendors.
- Responsible for drafting, negotiating, issuing and management of Purchase Orders, Purchase Order Agreements, Short-term Technical Assistance Consultancy Agreements, and Fixed Price Service Agreements.
- Verify quality and quantity of products according to the agreement and/or needs of the beneficiary and ensuring proper documentation of the delivery.
- Review all payment requests and make sure that all the required forms are appropriately and consistently filled out and requested before being submitted to finance.
- Train staff and sub-grantees on MEDA/GAC procurement and financial policies and procedures including all sub-grantees and follow up with grantees to ensure procurement compliance while implementing project activities.
- Coordinate recruitment and talent management by managing the full-cycle recruitment process for regular, temporary staff and interns as applicable for assigned positions and when needed.
- Manage onboarding and offboarding process by coordinating the new employee orientation schedules and exit interviews for departing staff members including facilitating the full and final payment to outgoing staff.
- Responsible for Employee relations/ performance review by providing guidance and trainings to staff performance evaluation and PIP processes including guidance to the project managers and staff on performance and employee relations issues.
- Coordinate policy administration & compliance by Implementing and updating HR policies and procedures in line with MEDA policies, donor requirements, and local labor laws.
- Manage and ensure HR records and files are updated in a timely accurate manner, safeguarding confidential information and compliant with local labor laws.
- Provide guidance to project staff on disciplinary, grievances, harassment, and discrimination issues and manage investigations in conjunction with Country Representative.
- Administer staff vacation, sick leave, absences levels, maternity leave, and flexible working requests among others.
- Manage all insurance benefit/process for staff-Ensure efficient health and life insurance cover/policies are in place.
- Train staff on the effective use of IT tools. I.e., Office365 (Outlook, Skype for Business, SharePoint, One-drive, and MS office tools).
- Manage communication equipment's-internet equipment's/connections, laptops, and M&E data tools.
- Ensure staff compliance to MEDA's data policies and efficient data storage.
- Liaise with HQ IT team to provide technical support to Nigeria as needed.
- Promote MEDA's green goals.
Administrative and Procurement Officer
OMOZ DE-CLUTTER SERVICES LIMITED
08.2014 - 02.2017
- Coordinate meetings which included sourcing venues, seating arrangements, equipment's, meeting documents and ensure all necessary correspondence is properly circulated.
- Provided communication interface between the organization and customers to ensure highest level of client satisfaction.
- Manage the data and filling system for the organization using CPMS financial system.
- Coordinated the day-to-day administrative activities of 15 full time staff and ensured the office ran smoothly.
- Train staff on administrative and procurement processes.
- Support procurement manager through the procurement management process by developing necessary solicitation documents and ensuring due process is followed at every stage in accordance with the organizations policy.
- Sourced new vendors and negotiated flexible payment plan to suit monthly budget and office needs.
- Assisted in budget planning with finance department taking into consideration vendor service contracts and projected office needs.
- Managed relationship between staff and vendors/consultants ensuring terms of service are met.
- Supervised warehousing activities of 5 staff with over 20 varieties of products and inventory.
Project Assistant
COFFEY INTERNATIONAL DEVELOPMENT (DFID GEMS4 PROJECT)
03.2014 - 06.2014
- Mobilized about 900 female retailers from 20 peri-urban/rural communities in Abuja and Nasarawa states.
- Coordinated and participated in the training of over 700 women from mobilized retailers on the new business model and basic business skills.
- Contributed to developing training curriculum and translating training materials to suitable languages for mobilized women.
- Assisted over 300 women to successfully secure loans from micro-finance banks.
- Organized over 50 group sessions among trained women to evaluate progress of project while filling out evaluation forms.
- Sent out daily/weekly activity reports including generated data to stakeholders.
Administrative and Finance Officer
PAULO COMMUNICATIONS LIMITED
03.2006 - 11.2012
- Ensured efficient running of day-to-day office activities/processes in order to achieve organizational goals.
- Exchange relevant correspondents (reports, emails, data, calls) with mobile telecom operators, financial institutions, and clients to sustain relationship and meet service conditions.
- Oversee compliance/safety requirements for operating such as government rates and insurances.
- Supervised the maintenance of office facilities both fixed and movable assets which included service contracts with vendors and maintenance staff.
- Planned and coordinated meetings, trainings, promotional activities, and special events.
- Planned and coordinated logistics for yearly social responsibilities which included visits to children's homes and scholarships.
- Managed storage of generated data and filling system for the organization including verification/updating of staff records.
- Planned and managed travel itinerary for staff. Prepared memos and circulated necessary information among staff.
- Supported and shared information with subsidiaries for effective coordination of activities.
- Represented the organization in meetings with partners and telecom training sessions for new product/services.
- Managed a monthly finance budget of over N200 million and sales turn-over of N1 billion, an inventory with over 30 varieties of products as well as providing support service to Affiliate ventures: Paulo Oil&Gas, Pauliham Hotel&Resort and Paulo Homes Ltd.
- Reviewed and approved payments made by the company to various service providers.
- Ensured cost effective measures are followed in line with company's procedures on procurement and finance.
- Prepared bank reconciliation statements for over 3 company accounts daily/monthly.
- Ensured service agreements with financial institutions are maintained and seek correction in cases of defaults.
- Acted as an internal auditor, maintaining control on cash flow and stocks.
- Prepared daily/monthly reports on finance and sales activities as well as maintained petty cash/financial books.
- Computed annual expenses to prepare and forecast for fiscal year budget projections for management team.
- Managed procurement process for company stocks from requisition order, purchase orders down to payments/delivery.
- Monitored electronic inventory and sales platform to ensure that the right data is posted, and relevant information shared with partners.
- Supervised 3 inventory staff directly and managed the warehousing of over 30 varieties of products worth millions of naira.
- In charge of staff welfare from pension to health insurance coverage. Prepared salary schedule, calculated commission/ bonuses.
- Developed strong client relationship by maintaining detailed transaction accounts for over 30 clients, ensuring purchases, payments, discounts among others are posted accurately and in line with terms of service.
Administrative Assistant
THE NIGERIA POLICE FORCE (BUDGET OFFICE) FORCE HEADQUARTERS
03.2005 - 02.2006
- As a youth coup, I was assigned to assist both the administrative officer at the budget office and the personal assistant to The Commissioner for Budget.
- Participated in preparing budget papers and documents for the force.
- Managed the daily work portfolio for the budget commissioner.
- Prepared internal memos and dispatched treated documents to relevant offices.
- Controlled both incoming and outgoing calls, mails, and faxes.
- Involved in preparing documents for the payment of estacodes to troops from foreign missions.
- Made petty purchases for the office and maintained inventory.
Education
Professional Diploma - Procurement and Supply (Level 4)
Chartered Institute of Procurement And Supply (CIPS)
05.2025
MBA - Management
Abubakar Tafawa Balewa University (ATBU)
09.2022
BSc - Economics
Bayero University Kano (BUK)
09.2004
Certificate - Foundations of Project Management
Coursera
03.2022
Certificate - Procurement and Logistics
Cornerstone on Demand Foundation
02.2021
Certificate - Operations Management
Alison E-Learning
02.2017
Certificate - Data Demand and Use
Measure Evaluation/USAID
08.2014
Certificate - M&E Fundamentals
Measure Evaluation/USAID
08.2014
Internship Program - Employable Skills Development
Microsoft Nigeria and Galaxy Backbone PLC
01.2014
Course - Project Management Professional (PMP) Preparatory
JK Michaels Consulting
04.2011
Course - HTS Financial Systems
MTN Nigeria
Skills
- Procurement & Supply Chain Management
- Administrative & Operations Management
- Logistics & Inventory Control
- Vendor & Stakeholder Management
- Budgeting & Cost Control
- Negotiation & Contract Management
- Compliance & Regulatory Oversight
- Staff Training & Leadership
- Microsoft Office Suite & Office365
Accomplishments
- Successfully led the transition to full digitalization of RTI Nigeria's procurement and logistics processes within 3 months of employment, achieving an 89% efficiency rate upon process review.
- Trained procurement and logistics staff from 9 RTI ACT|EAST countries on digitalization of procurement processes following successful transition of Nigeria processes online.
- Reduced compliance audit findings for RTI Nigeria from 18% monthly average to under 3%, ranking Nigeria among the most compliant country offices.
- Alongside a team of 4, coordinated necessary INGO registration process, sourced and fully set-up a country office, officially launched the Nigeria WAY project and recruited 60% of project staff within 12 months.
- Developed an onboarding tool at MEDA Nigeria. Tool was exceptionally successful allowing for the full integration of new staff into the organization within 2 weeks, which led to its adoption by six (6) MEDA country offices.
- Coordinated the development of employee handbook, procurement and financial policies for Nigeria office including its yearly review to ensure its relevance.
- Successfully coordinated the procurement and logistics processes for two consecutive mass drug administration in Cross River State, Nigeria for the treatment of Onchocerciasis. Improving logistical coordination for the successful implementation of these MDAs by 40% with RTI implementation success rate recognized by federal and state coordinating health agencies.
- Cut down the cost of vehicle rentals used for program implementation by over 20%. An estimated operational savings of $5,000 yearly through a competitive sourcing process that lead to master service agreements with service providers in 3 RTI implementing states.
- Successfully managed relationship with key project stakeholders - Board of Trustee, Senior Management Team, Project Steering Committee and Project Technical Advisory Committee.
Languages
English
Hausa
Personality
- Personable and resourceful
- Hands on approach to problem solving.
- Keen on working more effectively.
- High aptitude to learn new software and systems.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsWork from home optionTimeline
Procurement and Operations Coordinator
RESEARCH TRIANGLE INSTITUTE(RTI)INTERNATIONAL
04.2023 - 05.2025
Administrative and Procurement Manager
MENNONITE ECONOMIC DEVELOPMENT ASSIOCIATES(MEDA)
12.2017 - 04.2023
Administrative and Procurement Officer
OMOZ DE-CLUTTER SERVICES LIMITED
08.2014 - 02.2017
Project Assistant
COFFEY INTERNATIONAL DEVELOPMENT (DFID GEMS4 PROJECT)
03.2014 - 06.2014
Administrative and Finance Officer
PAULO COMMUNICATIONS LIMITED
03.2006 - 11.2012
Administrative Assistant
THE NIGERIA POLICE FORCE (BUDGET OFFICE) FORCE HEADQUARTERS
03.2005 - 02.2006
Professional Diploma - Procurement and Supply (Level 4)
Chartered Institute of Procurement And Supply (CIPS)
MBA - Management
Abubakar Tafawa Balewa University (ATBU)
BSc - Economics
Bayero University Kano (BUK)
Certificate - Foundations of Project Management
Coursera
Certificate - Procurement and Logistics
Cornerstone on Demand Foundation
Certificate - Operations Management
Alison E-Learning
Certificate - Data Demand and Use
Measure Evaluation/USAID
Certificate - M&E Fundamentals
Measure Evaluation/USAID
Internship Program - Employable Skills Development
Microsoft Nigeria and Galaxy Backbone PLC
Course - Project Management Professional (PMP) Preparatory
JK Michaels Consulting
Course - HTS Financial Systems
MTN Nigeria
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