Achieved increased customer numbers, revenue growth and territory expansion by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Medical Representative
Novartis
Kaduna , Kaduna
04.2020 - Current
Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
Recognized trends within territory and industry to create proactive plans.
Prospected continuously for new potential customers and maintained robust conversion rate.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Exceeded sales goals, increased revenue and facilitated sales.
Grew business sales by 20% through effective cross-selling, exceptional customer service and cold calling.
Used Veeva Agora to maintain company database with essential account and sales information.
Retail Pharmacist
Dialogue Pharmacy
Kaduna , Kaduna
08.2019 - 05.2020
Collaborated with colleagues, technicians and leading pharmacists in effective prioritization and filling of orders
Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes
Educated patients on possible drug interactions, potential side effects and optimal methods of administration
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
Maintained effective level of medicines and supplies to meet expected demand
Supervised work of pharmacy clerk and technicians to optimize service quality and productivity
Exposure to new types of drugs and resistance module
Dispensed medications and communicated with prescribers regarding therapeutic incompatibilities
Reviewed and evaluated orders for non-formulary and restricted drugs for appropriateness and compliance
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
Educated patients about possible drug interactions and gave special administration instructions.
Provided advice on health issues, symptoms and medications.
Clinical Pharmacist
NYSC - Imam Wali General Hospital
Kano, Kano
11.2018 - 07.2019
Collaborated with colleagues, technicians and leading pharmacists in effective prioritization and filling of orders
Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
Basic hands-on experience on drug production and research
Ensured safe and secure storage of all medicines and hospital supplies
Dispensed and procured medicinal products and supplies used in hospital
Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services
Exposure to rare drug resistance with intensive research
Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
Intern Pharmacist
Ahmadu Bello University Teaching Hospital
kaduna, kaduna
05.2017 - 07.2018
Supervised dispensation of controlled substances, using careful oversight and pharmacovigilance
In Patient Department: The UDDS (Unit dose dispensing system) was strictly adhered to. Patient medications were supplied at their bed-sides for at least a 24hour period. Their treatment sheets were checked every day for possible drug-drug interactions and other drug therapy problems
Out-patient Department: Pharmacovigilance, dispensing of drugs and patient counseling
Compared prescription details against safety standards and insurance requirements to support patients
Interpreted prescriptions from healthcare providers to properly dispense medications and health products
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
Associate Pharmacist
Lauham Pharmacy
kaduna , Kaduna
06.2015 - 03.2016
Industrial Training
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage
Recommended OTC devices or medication options to help mitigate individual symptoms
Educated patients on possible drug interactions, potential side effects and optimal methods of administration
Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services
Education
Excel Skills For Business -
Coursera
07.2022 - 08.2022
Customer Segmentation And Prospecting -
Coursera
09.2021 - 09.2021
Certificate in Supply Chain Management - Pharmaceutical Marketing And Management
Ahmadu Bello University
Zaria,Kaduna
05.2019 - 09.2019
B. Pharm - Pharmacy
Ahmadu Bello University
Zaria, Kaduna
09.2011 - 11.2016
Certificate in Global Health Pharmacy - Pharmacy Technology
Ahmadu Bello University
Zaria, Kaduna
12.2016 - 02.2017
Senior Secondary Certificate Examination (SSCE) - Science, Technology, And Society
Arcade British Int'l Academy
Kaduna
09.2009 - 09.2011
Skills
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Affiliations
Member Pharmacists Council of Nigeria
Member Pharmaceutical Society of Nigeria
Member Pharmaceutical Association of Nigeria Students
Member Muslim Corpers Association ( NYSC)
Member Muslim Student Society of Nigeria
Research, Reading and Teaching
Carried out a lot of research including "Assessment of Adherence to Prescribed Oral Antibiotics by Nigerian University Students".
Timeline
Excel Skills For Business -
Coursera
07.2022 - 08.2022
Customer Segmentation And Prospecting -
Coursera
09.2021 - 09.2021
Medical Representative
Novartis
04.2020 - Current
Retail Pharmacist
Dialogue Pharmacy
08.2019 - 05.2020
Certificate in Supply Chain Management - Pharmaceutical Marketing And Management
Ahmadu Bello University
05.2019 - 09.2019
Clinical Pharmacist
NYSC - Imam Wali General Hospital
11.2018 - 07.2019
Intern Pharmacist
Ahmadu Bello University Teaching Hospital
05.2017 - 07.2018
Certificate in Global Health Pharmacy - Pharmacy Technology
Ahmadu Bello University
12.2016 - 02.2017
Associate Pharmacist
Lauham Pharmacy
06.2015 - 03.2016
B. Pharm - Pharmacy
Ahmadu Bello University
09.2011 - 11.2016
Senior Secondary Certificate Examination (SSCE) - Science, Technology, And Society
Arcade British Int'l Academy
09.2009 - 09.2011
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