GREAT ANTHONY

My jobs are made up by Designing and developing prototypes. Analyzing and testing prototypes and each revision of a device. Supervising the development of computer-aided design (CAD) project drawings from junior team members. Developing, initiating and managing all phases of projects.

Moreso optimizing mechanical processes while working closely with other engineers to solve technical issues quickly and effectively, especially while on a job site.

• Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
• Achieved individual sales goals and customer service goals.
• Managed customer service effectiveness by monitoring performance and assessing metrics.
• Resolved guest issues with professionalism, demonstrating excellent customer service skills.