Excel,CRM, Microsoft office,etc
Dedicated professional committed to leveraging skills for organizational growth while fostering teamwork to achieve strategic objectives through diligent, results-driven efforts and a strong desire for success.
Hi, I’m
GRACE AMEYAN MOTUNRAYO
Personal Relationship Manager/Sales
Ikorodu ,Lagos
Summary
Overview
6
years of professional experience
1
Certification
Work History
LONTOR HI-TECH
Sales support and Inventory Manager
01.2022 - 01.2025
Job overview
- Managing and optimizing inventory for precise accounting
- processing customer orders and securing timely delivery
- Collaborate with colleagues to refine documentation and streamline month-end procedures, enhancing efficiency and accuracy.
- Minimized stock discrepancies through diligent inventory level monitoring and prompt issue resolution.
- Conducted regular cycle counts to validate accuracy of inventory records.
- Evaluated inventory data to pinpoint and resolve stock discrepancies.
- Sorted, categorized, and positioned inventory items in staging areas or on shelves based on quantity, size, or type of material.
- Sustained optimal inventory levels to fulfill customer demands consistently.
BYTEFIN FINANCIAL LIMITED
Customer Care and Relationship Executive
01.2021 - 01.2022
Job overview
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Interviewed, recruited and trained new onboarding candidates.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Identified trends and assessed opportunities to improve processes and execution.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Conducted comprehensive market research to guide development of highly successful new service offering.
- Drove significant growth in annual revenue by identifying and penetrating new market segments.
- Developed strategic partnerships with industry leaders, enhancing company reputation and access to new customers.
- Achieved industry-leading customer satisfaction scores by revamping customer feedback and resolution process.
- Improved stakeholder satisfaction with regular communication and updates on project progress and outcomes.
SAVE THE FUTURE OF CHILDREN INITIATIVE (SAFINGO)
Program Officer
01.2020 - 01.2021
Job overview
- Organized workshops and trainings for stakeholders, increasing understanding of program goals and objectives.
- Analyzed and assessed program performance data and implemented corrective measures.
- Managed complex projects from inception to completion, ensuring timely delivery of high-quality results.
- Collaborated with cross-functional teams to design and implement innovative programs that addressed community needs.
- Established strategic partnerships with external organizations, expanding program reach and impact.
DELTA STATE SPORT COMMISSION
Corps Member
01.2019 - 01.2020
Job overview
Education
NYSC
Certificate of National Service
01.2020
University Overview
Kogi State UniversityAnyigba, Kogi State
B.SC from Human Kinetics and Health Education
01.2018
University Overview
Federal Government Girls CollegeOmu Aran, Kwara State
Senior Secondary Certificate Examination
01.2008
University Overview
Skills
Self-discipline and motivation Time management and determination
Analytical reasoning
Ethical transparency
Warehouse management
Inventory control
Supply chain optimization
Effective teamwork
Oral and written communication Effective presentation Active listening Interpersonal communication
Interpersonal communication
Microsoft Office proficiency Data analysis and visualization Presentation design and delivery Technical troubleshooting
Interpersonal communication
Analytical skills
Interpersonal skills
References
References
Available on requestTRAININGS AND SEMINARS
TRAININGS AND SEMINARS
- Mental Health and Psycho-social Support 2020
- Citizenship and leadership training course 2017
Software
Certification
CITIZENSHIP AND LEADERSHIP TRAINING COURSE
Timeline
Sales support and Inventory Manager
LONTOR HI-TECH
01.2022 - 01.2025
Customer Care and Relationship Executive
BYTEFIN FINANCIAL LIMITED
01.2021 - 01.2022
Program Officer
SAVE THE FUTURE OF CHILDREN INITIATIVE (SAFINGO)
01.2020 - 01.2021
Corps Member
DELTA STATE SPORT COMMISSION
01.2019 - 01.2020
CITIZENSHIP AND LEADERSHIP TRAINING COURSE
12-2017
NYSC
Certificate of National Service
Kogi State University
B.SC from Human Kinetics and Health Education
Federal Government Girls College
Senior Secondary Certificate Examination