Grace Afe
Summary
An experienced HR professional with expertise in talent acquisition, HR operations (managing the employee lifecycle from onboarding to exit), employee engagement, policy design and implementation, and welfare and benefits administration. With proven success in developing tailored sourcing strategies, enhancing employer branding, and optimizing candidate experiences. Skilled in HR process design, payroll management, and leading process improvements to enhance operational efficiency. Committed to fostering employee satisfaction and driving organizational growth through strategic HR leadership.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead, Recruitment and HR Operations
Helium Health
01.2023 - Current
- Managed end-to-end recruitment processes across Africa, the GCC, and the USA.
- Developed comprehensive and effective sourcing strategies to identify and attract qualified talent.
- Built diverse talent pipelines to meet current and future hiring needs.
- Designed and implemented tailored recruitment processes, assessments, and programs to attract top talent.
- Conducted thorough candidate screenings to evaluate skills, qualifications, and cultural fit.
- Managed the Applicant Tracking System (ATS) to streamline recruitment workflows.
- Collaborated with cross-functional teams to enhance the efficiency of hiring processes.
- Ensured accurate pre-employment documentation and conducted background screenings for all new hires.
- Served as the primary point of contact for all HR-related inquiries and issues.
- Created, updated, and communicated HR policies to ensure compliance with legal and industry standards.
- Managed the HRIS (Human Resource Information System) and maintained accurate employee records.
- Addressed employee grievances and managed disciplinary actions.
- Implemented employee engagement initiatives to foster a positive workplace culture.
- Led process improvement initiatives to enhance HR efficiency and effectiveness.
- Managed Payroll, employee welfare and benefits programs.
- Conducted periodic audits to ensure compliance with HR policies and procedures.
- Administered pulse surveys and managed employee feedback to improve HR processes.
- Developed and launched the Graduate Trainee Program.
Talent Acquisition and Onboarding Officer
Access Bank PLC
11.2019 - 11.2022
- Oversaw end-to-end recruitment processes across Africa, managing diverse talent pipelines.
- Created inclusive campaigns to attract key talent for entry-level, tech, and internship positions.
- Managed and optimized the Applicant Tracking System (ATS) for seamless recruitment operations.
- Advertised vacancies through recruitment portals and various channels to maximize reach.
- Screened, shortlisted, and conducted detailed recruitment assessments for prospective candidates.
- Coordinated and managed recruitment interviews, ensuring alignment with organizational needs.
- Developed and implemented candidate sourcing strategies.
- Organized and coordinated successful recruitment fairs to expand talent acquisition efforts.
- Partnered with business leaders to identify current and future workforce requirements.
- Collaborated with the Learning and Development team to organize in-house training and workshops.
- Prepared Board Management and Executive Committee reports on recruitment and HR initiatives.
- Conducted and coordinated onboarding for new hires across Africa, including interns, entry-level, and experienced professionals.
- Revamped and standardized the onboarding process across the Group and its subsidiaries.
- Launched virtual onboarding programs to enhance new hire integration across the Group.
- Utilized Learning Management Systems (LMS) to train employees and onboard new hires effectively.
- Streamlined the confirmation of appointment process for all professional staff.
- Automated the reference check process for improved efficiency.
- Designed and implemented the Buddy Check-in System to support new hires during onboarding.
- Led the revision of outdated leave handover processes for better continuity.
- Developed and implemented a robust employee due diligence and background screening process.
- Spearheaded strategic employee engagement initiatives to boost morale, wellness, and productivity.
- Coordinated performance management activities for employees in the Operations division.
Executive Trainee
Access Bank - School of Banking Excellence
05.2019 - 11.2019
Human Resource and Administrative Officer
Turret International Services Limited
03.2018 - 06.2018
- Managed recruitment efforts to attract and retain top talent.
- Designed and implemented training plans for employees.
- Oversaw the company's social media presence and effectively handled client inquiries..
- Maintained and organized all physical and digital employee records.
- Oversaw employee welfare and benefits administration.
- Developed and executed employee engagement initiatives.
Teacher (NYSC)
Oluwole Primary School
11.2016 - 11.2017
- Coordinating and teaching a variety of subjects, such as Basic Science, Home Economics, Social Studies, Civic Education.
- Administrative/support duties.
Loan Application Officer (Intern)
Capitalfield Investment Trust Microfinance Bank
06.2015 - 07.2015
- Maintained accurate records of loans disbursed.
- Verified and authenticated loan guarantors.
- Organized and managed loan-related records.
Customer Service Officer (Intern)
Chanelle Microfinance Bank
05.2014 - 06.2014
- Opened and managed bank accounts for customers.
- Maintained and updated customer records.
- Performed account reconciliations.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Education
Master of Science - Industrial and Labour Relations
University of Lagos
Bachelor of Science - Policy and Strategic Studies
Covenant University
Skills
- Recruitment & Selection
- Employee Onboarding & Orientation
- HRIS Administration
- HR Policies & Procedures
- Employee Engagement
- HR & Board Reporting
- Critical Listening
- Diplomacy & Conflict Resolution
- Organizational Skills
- Teamwork & Collaboration
- Problem-Solving Skills
- Time Management
- Microsoft Office
- Google Tools
- Attention to Detail
- Communication & Interpersonal Skills
Accomplishments
Nominee for the COO Executive Award – 2024
Certification
- Senior Professional in Human Resource International (SPHRi)
- Associateship of the Chartered Institute of Bankers, ACIB
- Enterprise Design Thinking Practitioner
- Graduate Member, Chartered Institute of Public Diplomacy and Management (CIPDM)
- Diploma, Leadership Development
References
References available upon request.
Timeline
Lead, Recruitment and HR Operations
Helium Health
01.2023 - Current
Talent Acquisition and Onboarding Officer
Access Bank PLC
11.2019 - 11.2022
Executive Trainee
Access Bank - School of Banking Excellence
05.2019 - 11.2019
Human Resource and Administrative Officer
Turret International Services Limited
03.2018 - 06.2018
Teacher (NYSC)
Oluwole Primary School
11.2016 - 11.2017
Loan Application Officer (Intern)
Capitalfield Investment Trust Microfinance Bank
06.2015 - 07.2015
Customer Service Officer (Intern)
Chanelle Microfinance Bank
05.2014 - 06.2014
Master of Science - Industrial and Labour Relations
University of Lagos
Bachelor of Science - Policy and Strategic Studies
Covenant University
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