Goodnews Lebi-Edunjobi
Ibeju-Lekki
Summary
Dynamic professional with a proven track record at Radiant Relations Consultancy, adept in counseling and behavior monitoring. Excelled in using cognitive behavior therapy to enhance client self-sufficiency and satisfaction. Skilled in building rapport and implementing effective human resources policies, significantly reducing employee turnover. Demonstrates a strong ability to manage quality control and ensure compliance with industry standards.
Overview
13
13
years of professional experience
Work History
Relationship and Marriage Counselor
Radiant Relations Consultancy
Lagos, Nigeria
02.2023 - Current
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Participated in ongoing professional development trainings to current on best practices within the counseling field.
- Guided clients in developing skills and strategies for dealing with problems.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
Bakery Production Manager
VV Speciality Foods
Lagos, Nigeria
03.2017 - 07.2024
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Managed internal operational standards and productivity targets.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Enforced health and safety protocols to promote safe working environment.
- Reviewed work for quality and compliance with company standards and design specifications.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Human Resources Officer
Anchor Telecoms Nigeria Limited
Lagos, Nigeria
03.2012 - 02.2017
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Managed employee benefits programs,
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
- Implemented fair compensation structures that rewarded top performers while maintaining budgetary constraints.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Make use of Performance Appraisal to identify areas for improvement, and can also help for decision making
Education
Certification Course - Marriage And Family Counselor
The Institute For Marriage And Family Affairs
USA10-2023
Higher National Diploma (HND) - Hospitality Management
Federal Polytechnic Ede
Osun State, Nigeria11-2011
Skills
- Skilled in intake interviewing
- Counseling
- Behavior monitoring
- Building rapport
Talking, listening to music, Sleeping
I love talking to impact people positively, gisting with purpose.
listen to music calm me, get me inspired, and that is why i love listing to music i can relate with the lyrics.
Sleeping keeps my brain active, it is like a healing therapy for me.
Timeline
Relationship and Marriage Counselor
Radiant Relations Consultancy
02.2023 - Current
Bakery Production Manager
VV Speciality Foods
03.2017 - 07.2024
Human Resources Officer
Anchor Telecoms Nigeria Limited
03.2012 - 02.2017
Certification Course - Marriage And Family Counselor
The Institute For Marriage And Family Affairs
Higher National Diploma (HND) - Hospitality Management
Federal Polytechnic Ede