Goodluck Uduma
IT Management. /Dispatch Rider
Abuja,Abuja
Summary
Dynamic IT Specialist with a proven track record at Ineck Homes Limited, enhancing operational efficiency through strategic process improvements and data-driven decision-making. Skilled in cybersecurity and strong customer service, I foster collaboration and advocate for innovative technologies, significantly boosting team performance and public trust.
Overview
5
5
years of professional experience
1
1
Language
Work History
IT Skills Officer
Ineck Homes Limited, Edo House Opp Federal Ministry of Finance CBD Abuja
02.2023 - 05.2025
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- To Install configure, and mentain computer hardware, software, and networks.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Managing all social media channels such as Facebook, Instagram, Twitter, tiktok and YouTube.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Enhanced officer safety with introduction of new protective gear and safety protocols.
- Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
- Implemented feedback system from community, using insights to guide policing strategies and improve public relations.
- Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits.
- Enhanced public trust through community policing efforts, organizing and participating in public safety workshops.
- Good communication skills,
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Ensure that website is protected by the enabling the appropriate security measure,
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Generated reports detailing findings and recommendations.
- Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
Dispatch Rider
Jumia, Central Business Area Abuja
04.2020 - 01.2023
- strong customer service and communication skills
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Good time management and organisation.
- Honesty, responsibility and a professional demeanor.
Education
Bachelor of Science - Master of Science Information Technology
Sanford University
Cross River State Skills
Network operation
Timeline
IT Skills Officer
Ineck Homes Limited, Edo House Opp Federal Ministry of Finance CBD Abuja
02.2023 - 05.2025
Dispatch Rider
Jumia, Central Business Area Abuja
04.2020 - 01.2023
Bachelor of Science - Master of Science Information Technology
Sanford University