Goodluck Uduma
IT Management. /Dispatch Rider
Abuja,Abuja
Summary
Dynamic IT Specialist with a proven track record at Ineck Homes Limited, enhancing operational efficiency through strategic process improvements and data-driven decision-making. Skilled in cybersecurity and strong customer service, I foster collaboration and advocate for innovative technologies, significantly boosting team performance and public trust.
Overview
5
5
years of professional experience
1
1
Language
Work History
IT Skills Officer
Ineck Homes Limited, Edo House Opp Federal Ministry of Finance CBD Abuja
02.2023 - 05.2025
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- To Install configure, and mentain computer hardware, software, and networks.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Managing all social media channels such as Facebook, Instagram, Twitter, tiktok and YouTube.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Enhanced officer safety with introduction of new protective gear and safety protocols.
- Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
- Implemented feedback system from community, using insights to guide policing strategies and improve public relations.
- Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits.
- Enhanced public trust through community policing efforts, organizing and participating in public safety workshops.
- Good communication skills,
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Ensure that website is protected by the enabling the appropriate security measure,
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Generated reports detailing findings and recommendations.
- Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
Dispatch Rider
Jumia, Central Business Area Abuja
04.2020 - 01.2023
- strong customer service and communication skills
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Good time management and organisation.
- Honesty, responsibility and a professional demeanor.
Education
Bachelor of Science - Master of Science Information Technology
Sanford University
Cross River State Skills
Network operation
Cybersecurity
Data analysis
Software development
Strong customer service communication skills
Honesty, responsibility, and professional demeanor
Ability to work effectively
Timeline
IT Skills Officer
Ineck Homes Limited, Edo House Opp Federal Ministry of Finance CBD Abuja
02.2023 - 05.2025
Dispatch Rider
Jumia, Central Business Area Abuja
04.2020 - 01.2023
Bachelor of Science - Master of Science Information Technology
Sanford University