

Dedicated and versatile IT Technician and Professional Welder (SMAW) with hands-on experience in network administration, GIS operations, data analysis, and industrial welding. Proven ability to adapt across technical and field roles while maintaining high safety and operational standards. Passionate about continuous improvement, innovation, and contributing to organizational growth through efficiency and technical expertise.
Ambitious IT Technician consistently exceeds client expectations by proactively tracking and resolving faults and complaints. Accurately triages and delegates all incoming tickets. Confirms either personal resolution or correct assignment of each and every customer issue.